Quality Manager (Onsite)

RTX • Charlottesville, VA

12d • Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? Pratt & Whitney’s Mikro Systems’ is a dynamic production and R&D manufacturing site focused on ceramic core and precision medical part manufacture. The PW Mikro Charlottesville, VA site is looking for a Quality Manager to lead a diverse team of hourly and salary Quality team members. This position will be responsible for the strategic leadership and direction to all levels within the site and ensure a healthy Quality Management system and a product quality signature. As a Quality leader, you’ll provide the strategic management and direction to all levels within the organization regarding the planning, direction, and control of all product inspections and the organization’s overall Quality system health. We need a person that will exhibit and foster behaviors that conform to the highest levels of business integrity. Ensuring compliance to company, customer, regulatory, and other procedures and requirements, the Quality Manager will foster a Quality culture throughout all functions within the organization. Through leadership and effective communication, we expect you to develop and drive the tactical execution of the Quality Management System. This is a leadership role that requires integration and collaboration with the facility General Manager, the P&W central Quality team, and other associated leadership teams.

Requirements

• Bachelor’s degree or equivalent experience in Quality, operations, supply chain, or related field with 10 years of experience working in a Quality or related field; or an advanced degree with 7 years of experience
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• Experience managing direct reports
• Experience identifying root cause and initiating / implementing effective short-term and long-term corrective actions.
• Experience with commercial and/or aerospace / defense regulations and/or standards of a commercial equivalent with any of the following: - AS9100, AS9102, ISO-9000, ISO-9001, AS9145.
• Strong product Quality experience and have lead organizations within an aerospace prime engine contractor or one of their tier 1 suppliers
• Strong experience in managing a team of technical staff, and experience working in a cross-functional team.
• Strong management skills including the ability to make decisions with minimal supervision, goal setting, delegation, coaching, and motivating, communication skills that exhibit presence and influence
• Certification in Six Sigma, CORE, or American Society for Quality (ASQ)
• Knowledge of industry technical standards (such as ANSI, CMMI, ASTM, J-STD etc.)
• GD&T Knowledge, understanding, and practical application.
• Skilled knowledge of Root Cause Corrective Action processes
• Knowledge of General Statistical Process Control
• Experience building and maintaining relationships with customers or partners (both internal and external)

Responsibilities

• Lead the integration of P&W and RTX corporate Quality System and culture
• Systematically translate, analyze, and prioritize customer needs, legal and contractual requirements, and company policy and objectives into quality performance standards and operational definitions to ensures the full compliance to technical requirements, company policies and procedures.
• Lead and mentor a team of quality engineers and provide project status to Operations and Program Quality Leadership teams.
• Baseline factory metrics (Scrap, Rework, FPY, TUH, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement.
• Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand.
• Daily collaboration with cross-functional teams to maintain and meet organizational goals and objectives. These groups include technical support, manufacturing/test/design engineering, maintenance, production control, finance, and the program management office.
• Identify and implement continuous improvement opportunities using CORE.
• Communicate effectively with internal and external stakeholders, including senior management, to provide updates on issues, improvement projects and contribute to strategic decision-making.
• Establishes procedures for maintaining high standards of quality, reliability and safety.
• Implements and helps to maintain the site Quality Management System in accordance with current quality standards, reporting on the performance of the quality system for review and as a foundation for improvement.
• Establishes system to support data integrity and accessibility.
• Directs the day-to-day quality deliverables and initiatives examples include C of C review, shipment data packages, root cause and investigation, calibration, tooling inspection, non-conformance control and documentation.
• Supports the development, implementation and continuous improvement of inspection procedures and technologies.
• Drives product and process improvements that ensure that the value stream quality metric goals are met (Escapes, Scrap, Rework, Throughput, Process Certification, UPPAP).
• Organizes, promotes and leads quality improvement efforts.
• Safety must be driven as a number one priority.
• Chairs or participates in at least one major site committee for Environmental, Health & Safety.
• Focuses on Employee Engagement through communication, training, teaming, management practices, and employee respect to foster a culture of engaged and committed employees.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees