Quality Manager

Linde•Ellisville, MS

11d

About The Position

This position is responsible for planning, organizing, and leading the quality efforts in both Quality Control (QC) and Quality Assurance (QA) for a 24 hour, 7-days a week, business to ensure customer satisfaction. This person will partner with customers, engineering and production to track quality key performance indicators of the plant, analyzes trends. Works with engineering and production to determine and implement corrective actions as well as reports quality data to PGT Leadership and LAMT corporate quality. You will create, coordinate and/or perform internal audits per established schedule to evaluate location's compliance In this position, you will partner with Plant Leaders to establish quality vision and standard You will maintain ISO/AS9100 and Nadcap registrations, as applicable You will coordinate all external audits by customers, corporate quality, certifying bodies/registrars and regulatory bodies Further, you work with engineering to drive a reduction in FPY (First pass Yield), CoPQ (Cost of Poor Quality), and develop and implement corrective actions to address non-conformances identified by audits and root cause analysis You will assist with non-conformance disposition and trend analysis You will lead root cause analysis of high cost and high frequency non-conformances You will lead and assist with improvement projects, and quality clinics necessary to meet objectives You will drive issue resolution based upon customer feedback You will develop / review / revise quality system procedures and SOPs as necessary You must maintain and control procedures, instructions and all records You will analyze industry specifications to ensure processes are conforming (i.e. ASTM standards) You must lead and be responsible for timely lab services to support production You will be responsible for maintaining plant equipment and gauge calibration process and schedule including budgets You will be responsible for maintaining met lab equipment, its processes and evaluates lab technician performance You will be responsible of final inspection process and technician performance You will coordinate training schedules for quality department programs and maintains training records You will establish and document product quality standards. Responsible for release of and training against those standards You will manage quality personnel / technicians including attendance, training, direction, controlling work procedures, etc. to meet objectives You will implement quality control guidelines and procedures to ensure that raw materials and finished goods comply with engineering and product specifications You must be capable of positively influencing those that do not report to this position to achieve the organization's goals

Requirements

Bachelor's degree in a technical field
5-10 years of experience working with quality tools and methodologies
Self-directed individual and work with minimum supervision
Management experience with exempt and non-exempt (5-10) direct reports
Experience with ISO/AS/Nadcap quality system
Strong written and verbal communication skills
Proficient with Microsoft PowerPoint, Excel, and Word

Nice To Haves

Operations management and continuous improvement skills are a strong plus
Lean / Six Sigma green belt or black belt it is a plus

Responsibilities

Planning, organizing, and leading the quality efforts in both Quality Control (QC) and Quality Assurance (QA)
Partnering with customers, engineering and production to track quality key performance indicators of the plant, analyzes trends
Working with engineering and production to determine and implement corrective actions
Reporting quality data to PGT Leadership and LAMT corporate quality
Creating, coordinating and/or perform internal audits per established schedule to evaluate location's compliance
Partnering with Plant Leaders to establish quality vision and standard
Maintaining ISO/AS9100 and Nadcap registrations, as applicable
Coordinating all external audits by customers, corporate quality, certifying bodies/registrars and regulatory bodies
Working with engineering to drive a reduction in FPY (First pass Yield), CoPQ (Cost of Poor Quality), and develop and implement corrective actions to address non-conformances identified by audits and root cause analysis
Assisting with non-conformance disposition and trend analysis
Leading root cause analysis of high cost and high frequency non-conformances
Leading and assisting with improvement projects, and quality clinics necessary to meet objectives
Driving issue resolution based upon customer feedback
Developing / review / revise quality system procedures and SOPs as necessary
Maintaining and control procedures, instructions and all records
Analyzing industry specifications to ensure processes are conforming (i.e. ASTM standards)
Leading and be responsible for timely lab services to support production
Maintaining plant equipment and gauge calibration process and schedule including budgets
Maintaining met lab equipment, its processes and evaluates lab technician performance
Responsible of final inspection process and technician performance
Coordinating training schedules for quality department programs and maintains training records
Establishing and document product quality standards. Responsible for release of and training against those standards
Managing quality personnel / technicians including attendance, training, direction, controlling work procedures, etc. to meet objectives
Implementing quality control guidelines and procedures to ensure that raw materials and finished goods comply with engineering and product specifications
Positively influencing those that do not report to this position to achieve the organization's goals