Quality Improvement Project Manager - BIDMC (Hybrid)
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Project Manager is responsible for facilitating and rigorously evaluating performance improvement activities. This role manages a diverse portfolio of projects in support of divisional and departmental quality and performance improvement initiatives. The Project Manager applies strong technical skills to identify data needs, design data collection tools and reports, query data from various repositories, and validate, analyze, and summarize trends. The ideal candidate will possess exceptional interpersonal and leadership skills, with the ability to effectively facilitate interdisciplinary teams and provide expert guidance and mentoring on performance improvement to individuals and groups. This role may also include managing the full life cycle of grants and contract opportunities that support this work. This is a hybrid role, scheduled for 40 hours per week.
Requirements
- Bachelor's degree required - business, healthcare management or related field preferred; Master's degree in Business or Healthcare Management preferred.
- 1+ years related work experience required.
- Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications; May produce complex documents, perform analysis and maintain databases.
Nice To Haves
- At least 5 years of QI/PS experience in a healthcare setting.
- Excellent skills in client management team building, and motivating large groups.
Responsibilities
- Develops project scope, goals and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s).
- Advocates interdisciplinary participation in all improvement efforts.
- Negotiate and define scope of services provided to teams.
- Ensures effective project planning.
- Design communication strategies for project progress.
- Provides project guidance to operational project leaders and sponsors.
- Analyzes projects by vice presidents or department leaders to assess organizational potential and strategic alignment.
- Participates in organizational Committees and Councils as assigned (member or support staff).
- Collaborates with others to develop and execute redesign and performance improvement models.
- Identify strengths and weaknesses of teams and learning opportunities for individuals and teams.
- Develops approaches to quantify and report on key performance measures in all improvement work.
- Provides training in project management and performance improvement, Mentors team leaders and teams.
- Partners with sponsors and team leaders to strategize team project plans.
- Ensures equal participation by team members, providing feedback to all levels of the team.
- Facilitates alignment of goals across the organization.
- Actively seek information from all customers.
- Identifies sources of data for teams, including internal and external benchmarking information.
- Facilitates the documentation of process flows (current/future state).
- Designs data collection methods and data analyses to support team efforts.
Benefits
- As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
- Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
- More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
- Equal Opportunity Employer/Veterans/Disabled
- At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.
- Our culture promotes continuous learning, growth, innovation and a sense of belonging.
- We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
- While you're busy caring for and supporting our patients, we take care of you.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
