Quality Improvement Project Manager - Health Equity

Centene Corporation

20h

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Coordinate and monitor quality improvement and organizational projects from inception to closure including National Committee for Quality Assurance (NCQA) and Healthcare Effectiveness Data and Information Set (HEDIS) preparation. Provide functional and technical knowledge for NCQA/HEDIS across all plan departmental staff and deliver educational sessions to internal staff and external constituents as needed. Coordinate Work Plan, team and resources for HEDIS/Consumer Assessment of Healthcare Providers and Systems (CAHPS) submission to Connector Authority and NCQA. Analyze data and develop presentations and materials for committee and articles for newsletters and other educational pieces. Design, run, and manage the data review process to ensure accuracy and integrity of data reports to meet regulatory and operational requirements. Coordinate and implement interventions to increase HEDIS, CAHPS and designated health measures for the Plan. Adhere to NCQA standards and work with Corporate Director of Accreditation in maintaining Plan’s NCQA accreditation. Support the coordination of corporate compliance and external surveys as needed. Monitor the creation of all project deliverables to ensure adherence to standards including design documents, test plans and operations documentation. Support the project life cycle including requirements gathering, creation of project plans and schedules, manage resources, support HEDIS audit process, and facilitate project execution, deployment and closure. Coordinate all data pulls and ongoing data management for HEDIS and QI project management databases for identified QI projects with department staff and corporate contacts. Evaluate sources for alternative data capture; assess ongoing methodology and results. Maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans.

Requirements

• Bachelor’s degree in Healthcare, Business or equivalent experience.
• 4+ years of quality improvement or project management experience in managed care with advanced knowledge of HEDIS and NCQA.
• Proficiency required in Microsoft applications including PowerPoint, Excel and Access.

Nice To Haves

• Master's in Public Health or related field preferred.

Responsibilities

• Coordinate and monitor quality improvement and organizational projects from inception to closure including National Committee for Quality Assurance (NCQA) and Healthcare Effectiveness Data and Information Set (HEDIS) preparation.
• Provide functional and technical knowledge for NCQA/HEDIS across all plan departmental staff and deliver educational sessions to internal staff and external constituents as needed.
• Coordinate Work Plan, team and resources for HEDIS/Consumer Assessment of Healthcare Providers and Systems (CAHPS) submission to Connector Authority and NCQA.
• Analyze data and develop presentations and materials for committee and articles for newsletters and other educational pieces.
• Design, run, and manage the data review process to ensure accuracy and integrity of data reports to meet regulatory and operational requirements.
• Coordinate and implement interventions to increase HEDIS, CAHPS and designated health measures for the Plan.
• Adhere to NCQA standards and work with Corporate Director of Accreditation in maintaining Plan’s NCQA accreditation.
• Support the coordination of corporate compliance and external surveys as needed.
• Monitor the creation of all project deliverables to ensure adherence to standards including design documents, test plans and operations documentation.
• Support the project life cycle including requirements gathering, creation of project plans and schedules, manage resources, support HEDIS audit process, and facilitate project execution, deployment and closure.
• Coordinate all data pulls and ongoing data management for HEDIS and QI project management databases for identified QI projects with department staff and corporate contacts.
• Evaluate sources for alternative data capture; assess ongoing methodology and results.
• Maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans.

Benefits

• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees