Quality Engineering Intern

Western Governors University • Salt Lake City, UT

2d • $29 - $43 • Onsite

About The Position

This internship provides a current student or recent graduate with hands-on experience in a technical environment while contributing to meaningful, real-world projects. You will support quality and process initiatives, gain exposure to day-to-day operations, and build practical skills that prepare you for a career in technology or engineering.

Requirements

• Basic understanding of databases, spreadsheets, and office productivity tools such as Excel formulas, Google Forms, or SharePoint
• Strong analytical, technical troubleshooting, and organizational skills
• Ability to learn new systems quickly and work effectively in ambiguous situations
• Excellent verbal and written communication skills
• Strong attention to detail with the ability to maintain confidentiality and follow data security protocols
• Self-motivated with the ability to manage tasks independently
• Currently enrolled in or recently completed a degree in Computer Science, Information Technology, or a related field
• Eligible to work in the United States without sponsorship during the internship period
• In good academic standing with an expected graduation date

Nice To Haves

• Familiarity with help desk or ticketing systems and cloud-based tools is a plus
• Interest in higher education and lifelong learning
• Technical certifications
• Experience

Responsibilities

• Assist with maintaining and updating departmental databases, spreadsheets, and content management systems
• Support implementation and troubleshooting of office technology, software applications, and digital tools
• Create and update technical documentation, user guides, and standard operating procedures
• Perform data entry, validation, cleanup, and basic reporting using Excel, Google Sheets, or database tools
• Support system testing, form development, and workflow automation using platforms such as Google Workspace and Microsoft 365
• Provide first-level technical support to staff, including software setup, printer troubleshooting, and access issues
• Contribute to process improvement initiatives through research, analysis, and documentation
• Collaborate with IT staff or business analysts on technology-driven projects or service requests
• Present a final project or summary of learning to the team at the end of the internship

Benefits

• vision
• mental healthcare
• flexible spending account
• voluntary life insurance
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• prorated paid holidays and accrued sick time

What This Job Offers

• Job Type: Part-time
• Career Level: Intern