Quality Engineering

Cimpress/Vista

13d•$65,000 - $110,000

About The Position

As a Quality Engineer, you will be responsible for continuously improving the quality of both the products and the manufacturing processes. Any quality issues regarding our products and processes will be reported to you for troubleshooting. You will be responsible for identifying the root causes for those issues by applying quality tools including but not limited to “Cause-and-Effect” diagram, 5 Whys, and then working with cross-functional teams to find solutions. In this role, you will be working closely with different teams including Production Supervisors, Quality Inspectors, Manufacturing Engineers, Quality Engineers, Maintenance Technicians and Production Operators to continuously improve products, processes, and overall customer experience. In addition, you will analyze, interpret, and report findings on customer complaints, conformance audits, products and process audits on a regular basis and work with cross functional teams to address the gaps.

Requirements

Minimum Bachelor’s degree in engineering
1-3 years of relevant experience, preferably in a world-class manufacturing environment
Must have clearly demonstrated problem solving skills as well as good report writing and verbal communication skills.
Ability to effectively work independently and with others
Work accurately under time constraints
Ability to analyze and interpret technical information/data.
Experience drafting reports and collating data
Proficient in MS Office software including Word, Excel, Outlook, and PowerPoint
Advanced organizational skills
Data analysis
Process Capability (Pp, Ppk, Cp, Cpk)
Fault tree analysis
Statistical process control (SPC)
The ability to perform normal sitting and standing activities and lift to 50 lbs.
The ability to stand for long periods of time (up to 12 hours)
The ability to actively listen and read comprehensive documents

Nice To Haves

Green belt certification or knowledge in statistical analysis techniques (Six Sigma) considered a definite asset

Responsibilities

Create and maintain quality standards for all new and existing products and processes. Regularly review these standards against customer feedback and inspector findings, making changes/improvements as necessary
Analyze, interpret, and report findings on customer complaints, conformance audits, products, and process audits on a regular basis for focused improvements
Maintain, analyze, and improve inspection records and data for continuous improvement activities.
Collaborating with shift leadership for abnormalities and improvement opportunities
Coordinate quality inspectors to perform daily inspection of products and packages, ensuring data is correct and accurate and that the required quantity and diversity of products/packages are inspected each week
Apply Root-Cause Problem Solving (RCPS) techniques in a highly structured way, documenting the results, and following up on execution and effectiveness
Devise sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data
Train Quality Inspectors and others on problem solving techniques through small-group problem solving activities
Be actively and productively involved in cross-functional Vistaprint teams as a representative of Manufacturing and Quality functions
Ensures all Quality testing equipment with respect to Calibrations, repair and storage of equipment are completed.
Lead and participate in Quality Circles/Kaizen focused on addressing major technical quality problems
Develop standard operating procedures on processes, and train Team Members
Perform testing on new processes and products, and summarize findings
Following up with the appropriate channels when mistakes are found
Supports the plant Quality Inspectors with plant production issues and resolutions where applicable.
Lead, facilitate, and execution of continuous improvement projects as assigned.