Quality Engineer & Program Coordinator

Fisher Dynamics•St. Clair Shores, MI

23d•Onsite

About The Position

Fisher Dynamics is the automotive industry’s premier supplier of safety – critical seat structures and mechanisms. Steeped in a tradition of excellence, and rooted in automotive innovation, the Fisher story is filled with automotive manufacturing milestones. We bring design, engineering, and manufacturing vehicle seating systems to a new level with innovative thinking. We’re about cutting edge ideas. We have created an environment that encourages an uninterrupted flow of revolutionary concepts and unique ideas Fisher Dynamics is currently seeking a Quality Program Coordinator / Quality Engineer for our Saint Clair Shores / Harper Woods campuses. This position is responsible for the review of the organization’s quality policies, communications, programs, and practices to ensure customer satisfaction is achieved. May develop changes to plans and/or methodology. Provides recommendations for improvements to meet program objectives.

Requirements

Bachelor’s degree in quality preferred or equivalent training/experience
Five + years of experience
Experience in automotive seating and/or mechanism environment
Advanced knowledge of Microsoft products including Excel, Word, and PowerPoint.
Understanding of ISO and IATF 16949 concepts and guidelines
Strong communication, prioritization, and organizational skills
Ability to work with minimal supervision.
Ability to effectively present information and respond to questions from groups of peers, clients, customers, and the public.
Ability to work effectively with others.
Ability to apply basic algebra and geometric mathematical applications as needed within the Quality Department
Ability to multi-task in a fast-paced environment
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook
Ability to communicate with all levels of personnel including customers and suppliers
APQP, SPC, FMEA, and 8D problem solving
Metrology
AIAG methods
Blueprint reading
Strong GD&T skills
Portable CMM Arm
GMAW welding and weld inspection
Valid driver’s license
Safety glasses required. Other safety equipment is required on an as needed basis.

Responsibilities

Review IATF 16949 documentation, instructions, procedures, and quality manuals, and ensuring operations is compliant
Provides support to IATF 16949 activities
Addresses customer quality issues and problem solving, including customer communication and customer visits as required
Customer quality issues and problem solving to include customer communication and customer visits as required
Manage production part builds and layouts as it pertains to PPAP
Work directly with engineering and program managers regarding issues and or engineering changes
Establishes Early Production Containment for new program launches
Audits processes performed by workers relative to methods, tools, and the ability to follow manufacturing instructions
Ensures compliance with Control Plan requirements from specifications at all stages of the manufacturing process
Investigate and recommend alternatives to product design and or manufacturing methods to ensure quality
Generate inspection plans, reporting formats, or performance indicators for specific process areas.
Investigates/supports corrective action activities required by either internal or external customer concerns
Perform various other duties, as from time to time required by the department
Internal audits- Plan, execute, and complete a minimum of 5 internal audits per year. Create PRs based on audit findings that were discussed in the closing meetings.
External audits - prep all items/areas that will be reviewed by the external auditors. Take detailed notes based on the feedback that was received from the external auditors and assist in implementation of all items addressed during the audit(s)
All other "internal audits"- (audits that specific customers require)- schedule, plan, execute, and complete all aspects of the audits based on specific customer requirements.
LPAs - Create, edit, and schedule all LPAs. Update based on customer complaints. Follow up on all findings and track to closure. Create and Preform Verification LPAs for Customer Complaints and attach to all PRs as evidence of completion.
Review all current requirements on a regular basis to ensure they are being adhered to. Stay on top of all updated requirements and update processes / procedures to algin with all updates to IATF and Customer Requirements. Forward all edited or new items to the team and provide training on these updates.
Order all new AIAG Books (that are required to have on hand) and enroll in all training modules to ensure understanding of these items.
Create and Provide training sessions with all employees based on feedback from the upper management. Training Topics include but are not limited to:
IATF Audit Readiness
Weld Defect Test - Test is updated regularly and administered Biannually.
Training in all updated or newly created WI / SOPs
Biannual Training on all regularly used SOPs to ensure they are being followed as outlined in procedure
PLEX Document System Training
PRs (Customer Complaints 8D / Corrective Actions):
Track all PRs till closure.
Assigned to verification team of all PRs to review before closure (review each PR for required evidence and make sure PR is up to current standards - attach verification LPA after PR has been closed and corrective action has been verified as effective).
Complete all verification steps as required
Assist in the closure of all PRs
When required write corrective action PRs and attach exact IATF standard that is related to the finding being addressed
Change Management (ECR included):
Review all proposed changes for accuracy and move the workflow forward as needed
Track all ECRs and send follow-up reminders to ensure change is not stuck at standstill
When needed - redirect workflow to appropriate step to ensure change is implemented.
Track KPI and address any issues in a reoccurring meeting to review
Track Corporate changes that will trickle down to plant. Prepare for these incoming changes and create ECR when required. Send out emails to required parties to notify them of pending changes and any waiting period.
Track ALL changes and complete all tasks related to change (update documents, PPAP Tracking, ECR requests, etc.)
Complete other tasks as needed for support of other department related to ECR completion.
Check sheets:
Review, update, edit, or create required check sheets in PLEX.
Track failed check sheets and complete follow up with management to ensure these failures are being tracked and addressed accordingly.
Update based on continual improvement, customer complaints, internal findings, ECRs (internal and customer approved)
Track check sheets carefully during audits for reviews
Control Plan / PFMEA:
Schedule and complete all control plans / PFMEA and reverse PFMEA audits based on agreed upon audit schedule.
Review all RPNs and schedule RPN reduction meetings based on scoring and customer requirements
Complete updates / edits of control plan and PFMEAs based on customer complaints, internal audits, external audits, and any IATF or Customer Requirements.
Review to ensure correct scoring has been implemented and that all requirements are being met (especially important for new IATF requirements - Control Plan update)
Transfer Control Plans and PFMEAs when necessary
Be part of the Cross Functional Team (assist in the creation of control plans and PFMEAs)
Documentation:
Business Process Owner of the Document Control Process
Complete updates to current documents (update instructions or process based on edits to the process or updates of the current form used)
Control all documents based on IATF and Customer Requirements
Ensure that document retention is followed based on the document retention SOP (Located in PLEX - Each customer has specific requirements)
Provide and collect training documents for all items
Complete an annual review of all documents in PLEX to ensure that no updates are needed and that they are still being used. (As Document Owner an automated email will be sent to notify you that you have pending documents awaiting your review /approval)
Business Management System Rep - back up assist for Mary Ann Scicluna - All responsible tasks she completes at a corporate level are required at plant level
Collect new work instructions (either from a person in a plant that has created or form the advanced group in east when new a new process / part number is created). Control these instructions, send out signatures (approval from the floor that they are correct and good to go), scan the singed copies and save, laminate instructions, then post them to floor. IN THE EVENT THAT THESE INSTRUCTIONS NEED EDITS BASED ON FEEDBACK FROM THE FLOOR - work with the party requesting edits to update instructions. Once this is complete you MUST forward these updates over to the person who gave you the instructions for their review. They are the owners of the process and must be made aware of these changes.
Inventory:
Track and update inventory based on the teardown process. Assist with returning depleted inventory ONLY IN THE EVENT THAT PRODUCTION WILL STOP IF NOT COMPLETED RIGHT AWAY (otherwise this task will be completed by materials).
Meetings:
Attend all meetings related to changes or other tasks under assigned duties and track information.
Take detailed notes and share information with entire team
KPI Tracking throughout the year to identify any issues that could be brought up in an audit.
Sorts:
Create Monthly Charts for internal sorts - number of parts sorted and defects found
Track all internal and external findings / complaints and update related items as necessary.