Quality Engineer – Electric Power

Caterpillar•Alpharetta, GA

20h•$87,480 - $131,280•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About EPD Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! Job Summary Join our team as a Quality Engineer focused on improving product design and process efficiency. You'll support the implementation of new components and technologies, interpret customer specifications and drawings, and ensure compliance with industry standards. This role offers the opportunity to make a measurable impact on product quality through data-driven problem solving and cross-functional collaboration.

Requirements

Four-year degree in electrical engineering, mechanical engineering, manufacturing engineering or a related field or equivalent experience.
Quality Management: Working knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. Utilizes quality indicators relevant to own unit or function. Adheres to organizational quality management processes and practices. Applies key aspects of continuous improvement processes and evaluates impact on quality. Uses quality evaluation tools and techniques such as walkthroughs and inspections. Works with quality assurance methods, tools and techniques. Manage ISO 9001 Engineering documents including improving documentation tools and process improvements.
Root Cause Analysis (RCA): Working knowledge & the ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences. Utilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic problems, determine the causes, and find resolutions. Locates factors that resulted in harmful outcomes of one or more past events. Pinpoints behaviors, actions, inaction, or conditions that need to be changed. Extrapolates lessons to be learned to promote the achievement of better consequences. Practices RCA as an iterative process.
Manufacturing Standards, Procedures and Policies: Working knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance. Contributes to the development and implementation of specific manufacturing procedures. Investigates the need to refer potential exceptions upward for review and approval. Explains the rationale for procedures and standards in own area of responsibility. Participates in the implementation of manufacturing standards and procedures to one's own function. Provides feedback for improvement of procedures.
Flexibility and Adaptability: Working knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Adjusts to new or changing assignments, processes, and people. Demonstrates willingness to listen to other opinions. Provides examples of shifting from task to task. Identifies and considers alternative approaches to situations or problems. Accepts new or radical ideas with an open mind; avoids snap reactions.
Accuracy and Attention to Detail: Working knowledge & understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free.
Collaborating: Basic understanding & the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Demonstrates a basic understanding of the concept of collaborative processes. Explains the concept of collaboration as applicable to organizations. Provides examples of how collaboration has helped achieve organizational goals. Works with Product support to address rework from the Field. Manage training within Engineering department. Contrasts collaborative with competitive operating styles in organizations.
Problem Solving: Basic understanding & knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Explains the value of a disciplined approach to problem solving. Describes problem reporting and escalation practices. Utilizes accepted procedures for problem analysis and resolution. Identifies key aspects of problem-solving techniques used in own area.
Experience participating in ISO 9001 audits and facilitating document control systems.
Ability to manage multiple concurrent tasks (2–3 or more) without compromising quality or productivity.
Ability to validate and communicate proposed changes with appropriate stakeholders or management.
Strong judgment and prioritization skills, with the ability to effectively allocate time and resources.
Experience applying established procedures and technologies to troubleshoot and resolve technical issues within area of expertise.
Ability to communicate clearly and effectively across teams, both verbally and in writing.

Nice To Haves

Experience supporting New Product Introduction (NPI) or design quality initiatives in a Quality Engineering capacity.
Proficiency in data analysis and using Power BI to identify design trends and root causes.
Ability to work cross-functionally as a liaison between engineering and production teams.
Experience interpreting electrical schematics and working with Bills of Materials (BOMs) and ERP systems.

Responsibilities

Conduct measurement systems analysis and gather, analyze, and communicate non-conformance data.
Maintain quality system documentation and analyze trends in non-conformance data to support continuous improvement.
Support internal and external audits by providing technical input and managing corrective action responses.
Drive resolution of technical and process-related issues through ticket management and cross-functional collaboration.
Collaborate with engineering teams and vendors to identify root causes of quality issues and implement corrective and preventive actions.
Create and manage Bills of Materials (BOMs), analyze post-BOM parts, and develop process maps to support manufacturing and quality processes.