Quality Director

Beacon Specialized LivingMendota Heights, MN
20h

About The Position

Beacon is a national behavioral health organization providing residential services to children and adults with Intellectual and Developmental Disabilities, Autism, Severe Mental Illness, and high-acuity behavioral needs. We operate in compliance with state and federal regulations, accreditation standards, and HCBS guidelines, guided by our core values: Integrity, Compassion, Advocacy, Respect, and Excellence (I CARE). Position Summary The Quality Director oversees all Quality Assurance functions within the assigned market, ensuring regulatory compliance, accreditation readiness, and alignment with Beacon’s quality standards. This role partners closely with Operations, Compliance, Clinical, and Data & Analytics teams to monitor KPIs, manage audits, and drive continuous improvement.

Requirements

  • Bachelor’s degree in healthcare administration, social work, or related field (required)
  • 5–10 years of experience in healthcare or social services
  • Strong knowledge of regulatory requirements, accreditation standards, and performance improvement
  • Excellent organizational, analytical, and communication skills
  • Proficiency with Microsoft Office 365

Nice To Haves

  • Master’s degree, nursing degree, or CPHQ certification (preferred)

Responsibilities

  • Lead and execute all Quality Department functions within the market
  • Ensure compliance with state regulations, accreditation, and company policies
  • Facilitate Incident Review Committees and follow-up actions
  • Monitor KPIs, audits, and performance metrics; identify risks and corrective actions
  • Collaborate with Data & Analytics on quality reporting and metric development
  • Support accreditation efforts and unannounced home visits
  • Supervise, coach, and hire Quality Analyst staff as needed
  • Prepare and present quality reports to leadership
  • Provide funds management oversight and support company initiatives
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