Director Quality

Copeland • St. Louis, MO

1d • Hybrid

About The Position

The Director of Quality leads the organization’s quality strategy, ensuring products, processes, and systems meet regulatory standards, customer expectations, and internal performance goals. They oversee quality assurance, quality control, audits, and continuous improvement initiatives across the business. The role partners closely with operations, engineering, and supply chain to drive root‑cause problem solving, improve reliability, and reduce defects. This leader also fosters a culture of excellence, compliance, and proactive risk prevention. As the Director Quality, you will: Streamlining and continually improving existing quality policies, procedures, and instructions Integrating technical excellence into every aspect of the project lifecycle Working closely with Operations, Engineering, Product Safety, and Procurement throughout the product lifecycle Developing and maintaining documented information that reflect the Management System that meets the requirements of ISO 9001, coordinating internal technical audit teams and quality certification processes as well as additional agency requirements such as: CSA, ASME and PED as examples Leading the Quality team in collaboration with geography management Coaching and developing direct reports as well as setting expectations on the development of all quality professionals globally Providing direction on the development of solutions to problems which have been defined, but where investigation is often required to clarify possible complex interfaces and solutions desired Through contacts with educational institutions, societies, equipment manufacturers, agencies, etc., keeping abreast of new development germane to quality, reliability, and agency activities Applying continual improvement principles and techniques, using data analysis, understanding, and applying statistical methods, coordinating the use of CBS tools (DMAIC, 5S+1, Process Capability Analysis, SPC, MSA, FMEA, Lean techniques, etc.) Providing the quality and reliability related requirements/metrics as part of the New Product Development (NPD2.5) process and the related phase/gate reviews

Requirements

• Bachelor’s degree in Science, Engineering, or related field
• At least 10 years’ experience as a plant quality manager
• An additional 5 years’ experience leading, implementing and managing enterprise-wide Quality Management Systems for large-scale, global, matrixed organizations
• Extensive experience in and knowledge of quality management principles and methodologies including ISO 9001, Six Sigma and Lean experience
• Strong proficiency in project management approaches and tools
• Exceptional communication, presentation, and facilitation skills
• Experience partnering closely with and advising senior leadership and executives
• Proven problem solving and root cause identification skills
• Strong analytic and decision-making abilities
• Proven ability to influence others, work effectively with all levels in an organization, and move teams toward a common vision or goal
• Ability to travel and work together with the plant locations, customers and suppliers to resolve difficult quality or reliability problems with complex product components, processes, or materials- Up to 50% international travel required

Nice To Haves

• Advanced degree (MBA or MS in Quality/Engineering).
• Professional certifications such as ASQ CQE, CQA, CMQ/OE, Six Sigma Black Belt.
• Familiarity with supplier quality, incoming inspection, and vendor development.

Responsibilities

• Streamlining and continually improving existing quality policies, procedures, and instructions
• Integrating technical excellence into every aspect of the project lifecycle
• Working closely with Operations, Engineering, Product Safety, and Procurement throughout the product lifecycle
• Developing and maintaining documented information that reflect the Management System that meets the requirements of ISO 9001, coordinating internal technical audit teams and quality certification processes as well as additional agency requirements such as: CSA, ASME and PED as examples
• Leading the Quality team in collaboration with geography management
• Coaching and developing direct reports as well as setting expectations on the development of all quality professionals globally
• Providing direction on the development of solutions to problems which have been defined, but where investigation is often required to clarify possible complex interfaces and solutions desired
• Through contacts with educational institutions, societies, equipment manufacturers, agencies, etc., keeping abreast of new development germane to quality, reliability, and agency activities
• Applying continual improvement principles and techniques, using data analysis, understanding, and applying statistical methods, coordinating the use of CBS tools (DMAIC, 5S+1, Process Capability Analysis, SPC, MSA, FMEA, Lean techniques, etc.)
• Providing the quality and reliability related requirements/metrics as part of the New Product Development (NPD2.5) process and the related phase/gate reviews

Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees