Quality Coordinator

Spectrum Human Services • Eastlake, MI

3d

About The Position

Lead With Heart. Inspire Possibility. Make an Impact.

Are you someone who believes every person deserves to live a meaningful, self-directed life? Do you feel energized by supporting teams, strengthening service quality, and championing the voices of people with intellectual and developmental disabilities? If so, this is your opportunity to lead with purpose.

As a Quality Coordinator, you become a catalyst for dignity, independence, and empowerment across Adult Foster Care and Community Living Services (CLS) programs. Your leadership shapes not just services—but the everyday experiences of the people we serve.

“What I want most is to have people around me who listen, who believe in me, and who help me try new things. When staff do that, I feel like my life opens up.”

— Person supported through community services

What You’ll Do

In this mission-driven role, you will:

Provide countywide oversight and guidance to Adult Foster Care and/or CLS programs.
Mentor Program Managers and frontline teams to bring Person‑Centered Planning from philosophy into practice.
Build a culture of collaboration, compassion, and continuous learning.
Develop solutions and processes that make work easier, more efficient, and more impactful.
Apply Continuous Quality Improvement (CQI) to strengthen services and elevate the people we support.
Partner with the leadership team to imagine—and create—a brighter, more inclusive future.
You won’t just supervise programs, you will elevate them.

Who We Are

Spectrum Community Services is a nonprofit organization dedicated to creating life-enhancing opportunities for individuals with intellectual and developmental disabilities. We believe in dignity, respect, and the power of person-centered care—and we are looking for leaders who share that commitment.

Learn more at www.spectrumhuman.org/SCS

Answer the Call. Join Us.

If you’re ready to use your voice, your skills, and your compassion to help others achieve the lives they choose, we want you on our team.

Apply today and become part of something truly meaningful.

Requirements

• High School Diploma, G.E.D., or equivalent
• Valid Michigan Driver’s License with a good driving record
• Reliable transportation
• Successful completion of all background and health-related clearances
• A genuine passion for helping others thrive

Nice To Haves

• At least 1 year of related experience preferred

Responsibilities

• Provide countywide oversight and guidance to Adult Foster Care and/or CLS programs.
• Mentor Program Managers and frontline teams to bring Person‑Centered Planning from philosophy into practice.
• Build a culture of collaboration, compassion, and continuous learning.
• Develop solutions and processes that make work easier, more efficient, and more impactful.
• Apply Continuous Quality Improvement (CQI) to strengthen services and elevate the people we support.
• Partner with the leadership team to imagine—and create—a brighter, more inclusive future.

Benefits

• Blue Care Network Medical & Prescription Coverage
• Blue Cross Blue Shield Dental & Vision
• 403(b) with Employer Match
• $25,000 Life Insurance
• Short‑Term Disability
• Paid Holidays (including Juneteenth)
• Paid Time Off
• Paid Training
• Opportunities for Advancement
• And most importantly, the chance to lead in a role that truly changes lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED