Quality Control Specialist

TIMBERLAND BANK MASTER•Olympia, WA

1d•Onsite

About The Position

The Quality Control Specialist assists in auditing new loans, performing loan file quality control by reviewing loan documentation to ensure quality of underwriting, regulatory compliance, and adherence to Timberland Bank’s loan policies. This role acts as primary backup for the Quality Control Supervisor, audits new loan files for documentation and other exceptions, and reviews HMDA and other data for accuracy while maintaining the Loan Application Register. The specialist performs quality assurance audits, reports findings to relevant personnel including loan officers, closers, underwriters, the compliance officer, and senior management, and tracks responses and corrective actions. Additionally, the role involves maintaining quality control and other databases, staying current with all regulatory, investor, and company lending guidelines, and assisting in performing on-site loan compliance audits.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of real estate loan processing, lending, closing, or underwriting experience.
Ability to work in a high-volume environment.
Proven, consistent attention to detail.
Excellent written and verbal communication skills.
Ability to work independently with little supervision.
Good computer skills including Microsoft Word and Excel programs.
The ability to learn and assimilate new software applications.
Formal training/education in lending related disciplines and processes.
Extensive knowledge of loan products and services.
Good organizational ability to determine work priorities.
Customer service focus.

Responsibilities

Acts as primary backup for Quality Control Supervisor.
Audits new loan files for documentation and other exceptions.
Reviews HMDA and other data for accuracy and maintains Loan Application Register.
Performs quality assurance audits and reports findings to respective loan officers, closers, underwriters, the compliance officer and senior management.
Tracks responses and corrective action for quality control and audit findings.
Maintains quality control and other databases.
Stay current with all regulatory, investor, and company lending guidelines.
Assists in performing on-site loan compliance audits.
Other duties as assigned.