Quality Control Specialist
About The Position
The DriveTime Family of Brands, including in-house financing and servicing through Bridgecrest, is a leading financial servicing provider managing over $25+ billion in finance receivables. Bridgecrest services auto loans across a wide credit spectrum, aiming to create a strong path to vehicle ownership for customers. A Quality Control Specialist is responsible for daily monitoring and reviewing operational procedures. The role's objectives include reviewing and measuring adherence to business and compliance processes and procedures performed by various business units within operations, such as bankruptcy, titles, and remarketing. While auditing, the specialist will also identify trends and provide detailed feedback to the business. The company is headquartered in Tempe, AZ, and Dallas, TX, and is committed to creating opportunities, improving lives, and fostering a fun environment through fresh ideas, cutting-edge tech, and over 20 years of expertise. DriveTime is a Great Place to Work Certified company, recognized for its diversity, culture, and leadership.
Requirements
- High School or GED required
- Excellent oral, written communication and listening skills required
- Strong attention to detail skills required
- Knowledge of Microsoft Office
- Must be comfortable working on site and have availability weekdays from 7am-4pm
Nice To Haves
- Knowledge of auto finance preferred
- Proficiency in excel preferred
Responsibilities
- Ability to gather information and provide specific and detailed feedback
- Identify trends of behavior and work to provide solutions
- Confidently and effectively communicate to their leadership, both verbally and in writing
- Excellent analytical abilities to grasp key points from detailed documents and reports
- Familiarity with tools, concepts, and methodologies of different lines of business
- Strong organizational and problem-solving skills with great attention to detail
- Strong critical thinking skills
- Excellent time management, organization, prioritization, and multitasking skills
- Ability to work independently and be self-motivated
- Ability to collaborate with peers
- Enjoys the challenge of unfamiliar tasks and seek improvement
- Adaptable and flexible to change
- Performs other related duties as assigned
Benefits
- Medical, dental, and vision insurance (sizable amount of insurance premiums covered)
- 401(K)
- Company paid life insurance policy
- Short and long-term disability coverage
- Growth Opportunities (over 1,000 employees promoted year over year)
- Tuition Reimbursement
- Wellness Program (self-guided coaching and journeys, cash incentives and discounts on medical premiums)
- Competitive pay
- Game Room (ping-pong table, pool table and other games)
- In-House Gym
- Social Events (festive gatherings, team competitions)
- Company outings, personal rewards, amazing prizes
- Paid Time Off (wellness days, holidays, and 'YOU time' for full-time roles)
- Vacation time for part-timers (earned based on hours worked)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
