Quality Control Specialist
About The Position
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties, servicing auto loans across a wide credit spectrum to create a strong path to vehicle ownership for customers. A Quality Control Specialist is responsible for monitoring and reviewing operational procedures daily, with objectives to review and measure the adherence of business and compliance processes and procedures performed by different business units within operations such as bankruptcy, titles, and remarketing. While auditing, the specialist would also identify trends and provide detailed feedback to the business. At the DriveTime Family of Brands, the company aims to create opportunities, improve lives, and have fun, shaking up the pre-owned car industry with fresh ideas, cutting-edge tech, and over 20 years of know-how through DriveTime, Bridgecrest, SilverRock, and GoFi. Headquartered in Tempe, AZ, and Dallas, TX, the company's impact stretches nationwide, fostering a team that works hard, laughs often, and celebrates big wins together, offering career growth with camaraderie, innovation, and high-fives.
Requirements
- Ability to gather information and provide specific and detailed feedback.
- Identify trends of behavior and work to provide solutions.
- Confidently and effectively communicate to their leadership, both verbally and in writing.
- Excellent analytical abilities to grasp key points from detailed documents and reports.
- Familiarity with tools, concepts, and methodologies of different lines of business.
- Strong organizational and problem-solving skills with great attention to detail.
- Strong critical thinking skills.
- Excellent time management, organization, prioritization, and multitasking skills.
- Ability to work independently and be self-motivated.
- Ability to collaborate with peers.
- Enjoys the challenge of unfamiliar tasks and seek improvement.
- Adaptable and flexible to change.
- Performs other related duties as assigned.
- High School or GED required.
- Excellent oral, written communication and listening skills required.
- Strong attention to detail skills required.
- Knowledge of Microsoft Office.
- Must be comfortable working on site and have availability weekdays from 7am-4pm.
Nice To Haves
- Knowledge of auto finance preferred.
- Proficiency in excel preferred.
Responsibilities
- Monitoring and reviewing operational procedures daily.
- Reviewing and measuring the adherence of business and compliance processes and procedures performed by different business units within operations such as bankruptcy, titles, and remarketing.
- Identifying trends and providing detailed feedback to the business.
Benefits
- Medical, dental, and vision insurance (sizable amount of insurance premiums covered).
- 401(K).
- Company paid life insurance policy.
- Short and long-term disability coverage.
- Growth Opportunities (over 1,000 employees promoted year over year).
- Tuition Reimbursement.
- Wellness Program (includes self-guided coaching and journeys, cash incentives and discounts on medical premiums).
- Competitive pay.
- Game Room (ping-pong table, pool table and other games).
- In-House Gym.
- Social Events (festive gatherings, team competitions).
- Company outings, personal rewards, amazing prizes.
- Paid Time Off (wellness days, holidays, and 'YOU time' for full-time roles; vacation time for part-timers based on hours worked).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
