Quality Control Specialist

Gamers Choice•New York, NY

5d•$20 - $30

About The Position

The Quality Control (QC) Specialist is responsible for verifying outbound shipments to ensure accuracy, completeness, and product condition before orders leave the warehouse. This role acts as a final checkpoint to prevent shipping errors, damaged goods, and customer dissatisfaction. The QC Specialist plays a critical role in protecting brand reputation and reducing returns, chargebacks, and reships.

Requirements

High school diploma or equivalent
1–2 years of warehouse, fulfillment, or quality control experience (e-commerce preferred)
Strong attention to detail and accuracy
Ability to read and interpret pick lists, packing slips, and SKUs
Basic computer skills (WMS, scanners, spreadsheets, or ERP systems)
Ability to stand, walk, and perform repetitive tasks throughout a shift
Ability to lift up to 50 lbs as needed

Nice To Haves

Experience in e-commerce, retail fulfillment, or high-SKU environments
Familiarity with barcode scanning and inventory systems
Experience handling fragile, collectible, or high-value items
Prior quality assurance or audit experience

Responsibilities

Verify outbound shipments against packing slips
Confirm correct SKUs, quantities, variants, and order configurations
Inspect product condition to ensure items are free from damage, defects, or packaging issues
Ensure products meet internal quality standards and customer expectations
Identify, document, and isolate damaged, incorrect, or questionable items
Flag recurring picking, packing, or inventory issues to leadership
Document errors, discrepancies, and corrective actions
Work closely with pickers, packers, inventory, and supervisors
Provide feedback and coaching to fulfillment staff when trends are identified
Support audits, cycle counts, or special projects as needed