Quality Control Specialist

Strategix Management LLC•Gadsden, AL

21h

About The Position

The Quality Control Specialist provides clerical functions to ensure required folder documentation for enrolling Job Corps students is compliant and received prior to student arrival and engages with prospects and new students to prepare them for enrollment.

Requirements

High school diploma and two years of experience in records administration, general office, or data entry procedures.
Strong data entry skills with high degree of accuracy.
Ability to positively engage with youth.
Information technology proficiency including MS Office.
Demonstrated customer service orientation.
Unless waived by management, a valid driver's license in the state of employment with an acceptable driving record is required.

Nice To Haves

Associate’s degree and previous Job Corps experience.

Responsibilities

Provides quality control functions for applicant folders submitted by admissions counselors to ensure they meet Job Corps data integrity standards and all required documentation.
Audits all applicant folders upon receipt and coordinates with admissions staff to receive missing documentation in a timely manner.
Monitors and enters data in the Job Corps OASIS and CIS systems associated with applicant folders and newly enrolled students.
Assists in maintaining hard copy and electronic records for students during enrollment in compliance with the Policy and Requirements Handbook (PRH).
Performs administrative duties as directed to properly maintain files on both active and separated students including filing, copying, archiving, and producing required reports.
Provides accurate entry of applicant data into designated Job Corps information systems.
Maintains data integrity standards by ensuring supporting hard copy documentation on student attainments is received prior to recording attainments in Job Corps data systems.
Responds to student, parent/guardian, and former student requests for copies of records in compliance with the PRH.
Provides quality customer service for staff, prospects, students, parents, other OA contractors, and all internal and external customers.
Assists with the daily contact and assignment of prospects and applicants.
May utilize GSA vehicles to transport students to off-site learning and employment opportunities, appointments, and as needed for retrievals and other center-related needs.
Maintain accountability of staff, students, and property and adhere to safety practices.
Promote a harassment-free environment.
Maintains accountability of staff, students, and property and adhere to safety practices.
Participate in department meetings and all mandated PRH and Strategix training.
Promote a harassment-free environment.
Utilize information systems and handle student data in strict adherence to Job Corps and Strategix policies to protect student’s personally identifiable information (PII) and reduce network security threats.
Adhere to and model Strategix servant leadership culture values: Honor Others, Inspire Vision, Choose Integrity, People First, Balance Focus with Flexibility, Serve with Humility, and Innovate and Disrupt.