Quality Control Specialist IV

JPMorgan Chase & Co.•Chicago, IL

54d•$26 - $36

About The Position

As a Quality Control Specialist IV in Wholesale Loan Operations, you review documentation and approve loan transactions to ensure compliance and accuracy. You participate in projects assigned by the manager and work within high volumes and daily deadlines.

Requirements

College degree or 3 years of financial services or operations experience
Strong analytical, problem-solving, and judgment skills
Excellent verbal and written communication skills
Ability to organize and prioritize work, handling multiple tasks concurrently
Detail-oriented and methodical approach to tasks
Works with urgency and adapts to best practices
Demonstrates teamwork and shares information with peers
Professional attitude in all company interactions
Proficient in MS Office programs and able to quickly adopt new systems
Criminal background and credit screening required prior to hiring and annually thereafter

Nice To Haves

Prior experience in quality control, commercial loan booking and funding, or loan processing
Occasional overtime required

Responsibilities

Review documentation to ensure compliance, credit, audit, and funding requirements are met
Ensure approved and executed documents are consistent
Conduct quality review and approval of loan funding, wires, payments, and rate updates
Ensure processed work complies with procedures
Use multiple loan and supporting systems to complete quality reviews
Communicate and clarify information with processing teams
Meet service level expectations and team/individual goals
Organize and prioritize work in a metrics-driven environment
Support a teamwork-focused environment and present a professional attitude
Adapt to best practices and seek constant improvement
Effectively multi-task and prioritize workloads within tight service levels