Quality Continuous Improvement Manager

Lakeside BookHagerstown, MD
1d$100,000 - $115,000Onsite

About The Position

Drive Change. Elevate Performance. Build a Culture of Excellence. At Phoenix Color, we’re looking for someone who doesn’t just maintain processes, but they improve them. This role sits at the center of our plant operations, partnering across teams to drive continuous improvement, quality, and workforce development. If you thrive on solving problems, leading change, and making a measurable impact on performance, this is your opportunity.

Requirements

  • 3+ years of experience in Lean Manufacturing, Continuous Improvement, or Quality environments
  • Hands-on experience leading Kaizen events, process improvements, or Lean initiatives
  • Strong knowledge of Lean tools and methodologies (5S, OEE, root cause analysis, value stream mapping)
  • Experience delivering training or developing workforce capability (TWI experience strongly preferred)
  • Ability to influence across all levels—from frontline operators to plant leadership
  • Analytical mindset with experience using tools like Excel (Minitab or similar is a plus)

Nice To Haves

  • Bachelor’s degree in Industrial Engineering, Business, Quality, or related field preferred

Responsibilities

  • Lead Lean initiatives including Kaizen events, SMED, and continuous improvement projects to drive efficiency and reduce waste
  • Use data and root cause analysis to identify and solve operational and quality issues
  • Serve as a key liaison across departments to align operations, quality, and production goals
  • Deliver TWI training (JI, JR, JM) and build structured onboarding and skills development programs
  • Maintain strong shop floor presence—coaching leaders, engaging teams, and driving adoption of best practices
  • Oversee quality standards, conduct process audits, and ensure compliance with SOPs and customer expectations
  • Own change management processes and partner with leadership to improve cost, schedule, and performance outcomes
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