Quality & Compliance Specialist

Broad Reach Healthcare•North Chatham, MA

6d•$36 - $50

About The Position

The Quality & Compliance Specialist serves as a resource for performance improvement and compliance activities within Broad Reach Healthcare specifically for Liberty Commons and Broad Reach Hospice under the direction of Director of Quality Assurance Performance Improvement This role ensures adherence to regulatory requirements, corporate policies, and organizational standards of conduct, while maintaining confidentiality.

Requirements

Degree or license in nursing or a health-related field required.
Proficiency in Outlook, Word, and Excel.
Strong interpersonal skills.
Excellent written and verbal communication.
Highly organized, detail-oriented, and able to work independently in a fast-paced environment.

Nice To Haves

Experience in quality, performance improvement, or compliance preferred.
Experience in Skilled Nursing, LTC and/or hospice preferred.

Responsibilities

Development and oversight of Quality and Performance Improvement (QAPI) initiatives.
Analyze data and prepare quality and compliance reports.
Facilitate QAPI Committee meetings and maintain documentation.
Provide orientation and ongoing education on quality, performance improvement, and compliance.
Manage investigation, trending, and analysis of complaints, incidents, and claims.
Oversee patient satisfaction and complaint resolution processes.
Monitor and coordinate the Compliance Plans through audits and surveillance.
Prepare and submit compliance reports with recommendations for corrective actions.
Maintain records of compliance activities, findings, and resolutions.
Perform additional duties as assigned.