Quality Care Coordinator - Comprehensive Care Center
About The Position
The Quality Care Coordinator (QCC) is optimally positioned to drive desired care outcomes by conducting patient outreach and education to improve preventative screening rates and the management of chronic conditions. With consideration to Social Determinants of Health (SDOH), the Quality Care Coordinator will display compassion by connecting patients with local resources available to support their holistic health. The Quality Care Coordinator will exercise evidence-based care coordination techniques to meet the patient’s health-related needs and preferences while ensuring operational efficiency is maintained. The Quality Care Coordinator is uniquely positioned to influence the shift toward value-based performance and plays a pivotal role in connecting patients to services at Clinica Sierra Vista.
Requirements
- Medical Assistant certification or program completion WITH a high school diploma or GED and 3-4 years of healthcare experience in a primary care setting
- Bachelor’s degree
- Must be able to work independently, multitask, and handle a high volume of work.
- Possess knowledge of modern office equipment, systems and procedures. Computer proficiency: Excel, Word, Outlook, PowerPoint, PDF, etc.
- Must be highly organized and detail oriented
- Ability to apply common sense understanding when carrying out detailed written or oral instructions.
- Must have excellent verbal and written communication skills.
- Ability to effectively present information and respond to questions from internal and external customers.
- Must possess a team-player mindset and demonstrate a pleasant, professional attitude toward patients, providers, and co-workers.
- Compliance with all applicable laws, rules, regulations, and CSV policies (including employee health immunization requirements) as a condition of continued employment.
Nice To Haves
- Exposure to healthcare preferred
- Knowledge of or experience with HEDIS and UDS preferred
- Basic Life Support from American Heart Association preferred
- Spanish speaking highly preferred.
Responsibilities
- Patient outreach
- Coordination of outpatient services
- Coordination of PCP services
- Liaise between community and health/social services
- Support Quality Improvement initiatives
- Other duties as assigned.
Benefits
- Competitive pay which matches your abilities and experience
- Health coverage for you and your family
- Generous number of vacation days per year
- A robust wellness plan and health club discounts
- Continuing education assistance to grow and further your talents
- 403(B) plan with company matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
