Receptionist-DENT Float - Comprehensive Care Center

Clinica Sierra Vista•Bakersfield, CA

About The Position

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. This position serves as a focal point for the appointment system at the Dental Clinic and is the principal staff member responsible for the smooth flow of patients throughout the Clinic’s various services. The Receptionist makes appointments for the patient’s needs according to written protocols and directs patient to appropriate providers. The Receptionist assures that the time for the day is well scheduled for all providers. This position requires an individual who can function independently, who can prioritize activities, and who will respect the confidentiality of our patient’s problems. The Float Receptionist will be assigned to a primary site, however, will float to other sites within the same county as needed for coverage, sometimes with no advance notice provided.

Requirements

Must be High School graduate or an equivalent completion of the 12th grade.
At least 18 years of age.
Valid CA driver license.
Maintain a clean driving record.
Maintain active auto insurance.

Nice To Haves

A minimum of two years’ experience in a healthcare setting is preferred
Knowledge of community; skilled in communicating with people and understanding their problems.
Must believe in health care with dignity for all.

Responsibilities

Greet and register patients as they come in.
Verify insurance eligibility and/or income, to determine fee schedule.
Check patients in and follow protocol to notify back office
Make appointments for patients according to written protocols.
Perform preliminary needs assessment of walk-in patients and schedule them for a work-in appointment according to written protocols.
Answer and direct all incoming calls.
Review daily route slips for accurate posting and billing
Confirm next day appointments.
Take patients payments and record accordingly
Scan documents as needed
Follow properly daily deposit procedures
Reasonable and predictable in person attendance.
Perform other duties as required.