Quality Assurance Tester/HP Nonstop - Technology Support III
About The Position
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Corporate Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Requirements
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Strong background in HP Nonstop hardware and software platforms (Guardian/TACL, OSS)
- Extensive hands-on expertise in developing/testing and maintaining applications using COBOL/SCOBOL, DDL, Enform, TAL procedure calls
- Deep knowledge of HPNS platform architecture, including database technologies such as Enscribe, SQL/MP, SQL/MX, SQLCI, and MXCI
- Proficiency in requestor/server communication via Pathway and experience with Nonstop utilities (FUP, KLIST, SCUP, TACL, TMF, RDF)
- Proven experience in designing, developing, testing and deploying AI-driven solutions into HPNS enterprise applications
- Advanced understanding of agile methodologies, including CI/CD, application resiliency, and security, as applied to HPNS environments
- Demonstrated expertise in the testing, deployment, and support of large-scale, high-throughput, mission-critical payments applications on HPNS
- Strong understanding of architecture and design across all systems, with awareness of industry-wide technology trends and best practices
Nice To Haves
- Experience leveraging AI for process automation, software development lifecycle (SDLC), or enhancing application functionality within HPNS platforms
- Experience with one or more general purpose programming languages and/or automation scripting
- Working understanding of public cloud
Responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
