Quality Assurance Technician

Joy Baking Group•Hermitage, PA

1d•$27

About The Position

The Quality Control Technician is responsible for daily quality checks across multiple production processes. Checks include process review, documentation, and product inspection. This position provides support to Production, Warehouse, Sanitation, Purchasing, and Maintenance, and involves clerical, analytical, and organizational skills. Attention to detail and ability to use measuring equipment required. This opening is current for Crew C on the dayshift. The employee will work 6:30am to 7:15pm.

Requirements

Able to identify and accurately report defective materials, food safety hazards, and potential product contaminants
Must have good communication and organizational skills
Able to read, analyze, and follow directions
Must be able to speak, listen, and effectively communicate with team members and actively participate in meetings
Attention to detail and ability to use measuring equipment required.
Able to define problems, collect data, establish facts and draw a valid conclusion
Able to adhere to Good Manufacturing Policies (GMP) and abide by all procedures pertaining to allergen control
Involves regular computer systems/software operation and use of office equipment
Must have full use of arms and legs, be able to stand on a continuous basis, and be able to climb stairs to access all areas of the plant and offices regularly
Must possess manual dexterity and perform repetitive tasks up to 12 hours per day
Must be able to frequently walk, use hands to grip, pinch, handle, reach, or feel
Must be able to occasionally lift up to 30 lbs., push or pull with up to 30 lbs. of force, stoop, kneel, climb or squat
Adherence to the company attendance policy is required, which includes expectations of punctuality and limited unapproved absences
Must be highly motivated and able to work well independently and in a team environment
Must have a demonstrated record of professionalism, cooperation, and excellent communication
High school diploma or equivalent
Computer proficiency required with strong background in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Knowledge of HACCP, GMP, Food Security and other food safety programs required
Must have demonstrated good work habits and attendance
Experience in Quality Assurance preferred
Candidate needs strong knowledge of the facility manufacturing operations and product quality expectations

Nice To Haves

Knowledge/experience with SPC systems beneficial, but not required

Responsibilities

Conduct daily food safety and quality in-process checks, including data entry, and report issues to authorized production personnel / quality management to work to resolve
Conduct CCP & CQP verification checks to ensure process and products are compliant to customer, regulatory, and internal requirements
Stay informed of what products are running/changeovers and ensure correct packaging materials/labels are being used at all times
Review Production quality and food safety documentation to ensure documents are complete, accurate, and legible as well as review for any pertinent issues warranting further investigation
Conduct physical product testing including, but not limited to, weight checks, strength, diameter, width, length, moisture, color, and particle size
Initiate contamination, quality problem reports, NCIC, and liquid event forms as needed
Assist with investigative and verification swabbing as needed for liquid events and EMP follow up when the QA Admin is not available
Place any questionable product/packaging/ingredients on “hold” status, communicate to applicable personnel, contribute to collecting information for the purpose of root cause analysis
Perform post cleaning and pre-operational evaluations to ensure sanitary standards are met (i.e., ATP testing, allergen testing, visual inspections, etc.)
Maintain quality spreadsheets, data entry, and records
Conduct internal audits (i.e., facility inspections, glass and brittle plastic, food security) to ensure compliance with regulatory agency, SQF Code, and internal requirements
Conduct finished product sampling and microbiological laboratory analysis based on customer & internal requirements
Assist with quality issues and food safety issues based on in-process checks, case audits, or requests by production, quality, or management
Assist with Finished Product Retention and Sensory programs
Review traceability documentation to ensure accuracy
Complete analytical testing as defined by supervisor
Assist with all R&D projects, such as conducting various tests on the finished products
Provide assistance to operations to ensure overall quality remains high
Coach all new and current employees on quality and food safety practices and issues and report violations
Other duties as assigned by supervisor