Quality Assurance Technician I

RTX•Winston-Salem, NC

32d•$36,000 - $66,000•Onsite

About The Position

We are looking for a detail-oriented Quality Assurance Technician to assist with monitoring, measuring, and improving of the Repair Station Quality Management System (QMS), processes, procedures, and practices to ensure the organization’s compliance and overall performance meets Stakeholder expectations. The Quality Technician will perform independent reviews and assessments of the repair station performance, including Quality Assurance (QA), lessons learned, industry best practices, technology, operations and risks and will provide insight and guidance on opportunities for improvement.

Requirements

HS Diploma or AA/AS degree (or other 2-year post high school training) with less than 2 years of relevant experience

Nice To Haves

Organizational skill with the ability to handle multiple priorities.
Proficiency in problem-solving methodologies.
Experience in manufacturing or repair environments.
Proficiency in MS Office applications.

Responsibilities

Evaluates the compliance and effectiveness of the QMS of business sites, and programs.
Assists to identify and address areas where the adequacy of area/program plans, requirements, analyses, risk mitigation plans, certification/verification/validation/qualification approaches and process/product noncompliance have the potential to impact overall mission success.
Responsible for continuously reviewing quality performance to ensure the customer requirements are met.
Supports Quality Manager with continuous improvement projects as well as corrective and preventive actions.
Works with other functions to ensure systems are compliant, efficient and can deliver to customer requirements.
Develops, conducts, and supports the internal audit program including providing feedback on non-compliance and corrective action(s).
Supports Customer Service with requests for Quality certification and documentation requests.
Establishes customer relations and communications processes.
Provides direct assistance to the Repair Station Quality Leadership by performing various office administration tasks.
Prepares and maintains Quality systems (documentation, processes, and best practices).
Adheres to all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and well-being of self and others.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.
And more!