Quality Assurance Team Lead III

Owens & Minor • Toano, GA

1d

About The Position

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch 140+ years serving healthcare Over 14,000 teammates worldwide Serving healthcare partners in 80 countries Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland 40+ distribution centers Portfolio of 300 propriety and branded product offerings 1,000 branded medical product suppliers 4,000 healthcare partners served

Requirements

• One-year certificate from college or technical school preferred
• Three to six months of related experience and/or training preferred
• Equivalent combination of education and experience will also be considered
• Ability to perform functions in a SAP & Microsoft Environment
• Good verbal and written communication skills
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Responsibilities

• Supports the company's Quality Policy, Mission Statement, and ISO Quality System.
• Management reports any employee feedback regarding the execution of job duties.
• Identifies problems, seeks resolution, and brings any remaining issues to management's attention.
• Supports and maintains a team environment by providing day-to-day leadership and motivation.
• Ensures safety awareness and adherence to all safety policies.
• Product inspection of Device Master Record.
• Performs scheduled raw material inspections in compliance with MAI Standard Operating Procedures, which may include the use of calibrated measuring devices.
• Oversees finished goods, Returned Goods Authorization (RGA), Non-Conforming Material Report (NCMR)/SCARS, and damaged product processes, (COD) Notice of Destruction.
• Determines the disposition of damaged and/or expired products, including any possible recoup.
• Supports product recall/ Vendor return process through physical identification and segregation of product.
• Support the Quality Engineering Department with investigations regarding reported Vendor issues, determine how to resolve problems, and implement the solution.
• Data preparation for analysis and presentation by others.
• Generates and manipulates Excel Spreadsheets for analysis and reporting purposes.
• Assists with scheduled specification reviews and ensures that the latest revision of specifications is maintained and referenced.
• Performs scheduled finished goods and raw material inspections in compliance with MAI Standard Operating Procedures, which may include the use of calibrated measuring devices.
• Maintains sample history files for all received artwork.
• Maintains records of all inspection results and acceptance and rejection activities in the Enterprise Resource Planning (ERP) system and incoming inspection folders.
• Ensures non-conforming materials are placed on hold by the MAI Standard Operating Procedure and documents disposition in the ERP system.
• Communicates product failures to QA Management.
• Communicates suggestions for improvements in reducing costs and improving quality and customer service.
• Maintains Calibration documentation in electronic and hard copy files, including scheduling, printing, and closing orders.

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree