Quality Assurance Supervisor

Land O'Lakes•Melrose, MN

43d

About The Position

Under the direction of the Quality Assurance Manager, the Quality Assurance Supervisor will establish, supervise, administer and monitor quality assurance programs to assure that policies and procedures, specifications, HACCP, Land O’Lakes Enterprise Quality Management System (EQMS), and BRCGS standards and regulatory requirements are consistently followed. They will help oversee the lab and lab technicians. They will assist the management team in the maintenance of the quality system. They are also expected to conduct internal inspections of our facility regarding quality issues as well as employee safety and work habits and communicate with management staff members and front-line workers for improvement. Hours: The hours for this position will be 1st shift and will be flexible to adjust hours to assist with audits when needed. Example hours: Monday-Friday, 8AM-5PM, will be discussed during the interview process.

Requirements

Must possess strong leadership skills, problem solving skills and decision-making skills
Strong Microsoft Office, word processing, data entry skills and statistical analysis skills required
Must be able to perform mathematical calculation and analysis
Ability to conduct and interpret lab analysis
Must be able to handle multiple assignments
Must be precise, accurate and well organized
Must be able to perform in a demanding, fast-paced environment
Excellent written and verbal communicator, influencer, and negotiator, to work cross-functionally with multiple departments and leadership levels
Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change
Ability to communicate effectively and professionally with customers and regulatory agencies.
Associate of Science degree or related field with a minimum of 2 years’ experience in manufacturing environment.
1+ years supervisory/people management experience.
Experience in lab and quality program management required.
While performing the duties of this job, the individual is regularly required to sit, stand, walk, use hands to reach, handle or feel, talk, and hear.
While performing the duties of this job, the individual is regularly required to climb, balance, stoop, kneel, crouch, or crawl.
Ability to occasionally lift a minimum of 25 lbs and 26-150 lbs with assistance of equipment.
Use of safety glasses, hard hat, safety toed shoes, and other PPE required.

Nice To Haves

Knowledge of lab equipment and testing procedures.
Knowledge of dairy foods manufacturing for both cheese and whey processes.
Knowledge of regulatory requirements for dairy manufacturing.
PCQI and HACCP certifications strongly preferred.
Experience with GFSI audit schemes (BRC, SQF, FSSC 22000, etc).
Experience with quality audits including FSMA, regulatory, and customer audits
B.S. Degree in Microbiology, Food Science /Technology, Chemistry or related field preferred

Responsibilities

Oversee implementation of laboratory safety and good laboratory best practices.
Manage completion of proficiency testing for microbiological and analytical testing.
Direct and coordinate activities of quality laboratory technicians.
Interpret and respond to results of routine microbiological and analytical testing.
React and respond to all quality and food safety issues in production.
Investigate and analyze trends in product quality and food safety information; initiate corrective actions and communicate findings as appropriate.
Maintain a food safety culture of continuous improvement, notably in plant sanitation and environmental control program, HACCP, GMP and Manufacturing Control
Ensure programs and procedures within assigned departments comply with Land O’Lakes Enterprise Quality Management System (EQMS), 3rd party certification (BRCGS), customer, and regulatory requirements; recognize when changes to facility programs are needed and implement changes.
Support quality and food safety audits and regulatory inspections.
Work cross functionally to achieve established quality KPIs and objectives.
Work cross functionally to implement continuous improvement principles to find root cause, corrective actions, and preventative actions for food safety and quality opportunities.
Lead customer complaint investigations and track/trend consumer complaints.
Perform lot traceability exercises.
Perform routine internal GMP audits of processes, employees and building infrastructure.
Perform Preventive Controls Qualified Induvial (PCQI) duties and support maintenance of Product Safety Plan (HACCP) including reassessments and updates.
Create, maintain and deliver quality and food safety related training plant wide.
Cooperate with corporate Land O’Lakes quality department to achieve strategic objectives.
As needed, act as a backup in the event of Quality Manager absences.
Support production and perform special projects as assigned.
This role will occasionally require working off-shift hours, weekends and holidays as needed.