Quality Assurance Specialist - Digital Marketing

Whiteboard Marketing•Dublin, OH

2d•$25 - $35•Remote

About The Position

We are seeking a detail-oriented Quality Assurance (QA) Specialist to support our digital marketing agency across accounts, channels, and teams. This role is responsible for reviewing creative, copy, and technical elements of digital campaigns to ensure accuracy, consistency, compliance, and readiness for launch. This is a fast-paced, deadline-driven role requiring someone who can move quickly, prioritize effectively, and catch both obvious and nuanced issues before work goes live. The QA Specialist will work across the agency, partnering with creative, media, strategy, and account teams.

Requirements

2–5 years of experience in quality assurance, copy editing, proofreading, digital production, or a related role
Experience reviewing digital marketing or advertising assets; agency experience is a plus
Strong attention to detail with the ability to identify both creative and technical issues
Comfort working in fast-paced, deadline-driven environments
Clear written communication skills and ability to provide concise, actionable feedback
Self-directed, reliable, and comfortable working independently as a contractor

Nice To Haves

Experience reviewing digital marketing or advertising assets; agency experience is a plus

Responsibilities

Review digital assets for grammar, spelling, punctuation, formatting, and clarity
Ensure messaging aligns with brand voice, tone, and client guidelines
Identify creative inconsistencies such as layout issues, missing elements, or incorrect visuals
Verify correct versions of copy and creative are being used across deliverables
Review links, URLs, and basic functionality to ensure assets route correctly
Check UTM parameters, tracking links, and naming conventions for accuracy
Flag potential tracking or implementation issues (e.g., pixels, events, or forms)
Validate alignment between ads and landing pages
Enforce client-specific brand guidelines (logos, colors, tone, claims)
Ensure correct client assets are used and prevent cross-client errors
Confirm final approvals match assets prepared for launch
Clearly communicate issues, priorities, and suggested fixes to internal teams
Distinguish between launch-blocking issues and non-blocking feedback
Manage multiple reviews simultaneously while meeting deadlines
Support peak launch periods with timely reviews and quick turnarounds
The QA Specialist is responsible for identifying and flagging issues, not making final creative or strategic decisions
Fixes and final approvals remain the responsibility of creative, media, and account teams
This role may contribute to refining QA checklists and improving review processes over time