Quality Assurance & Sample Management Technician
About The Position
The Quality Assurance & Sample Management Technician is a cross-functional role that supports both laboratory sample intake operations and execution of the Quality Management System (QMS) within a regulated pharmaceutical testing laboratory. This position is responsible for accurate sample receipt, logging, tracking, and distribution within the Laboratory Information Management System (LIMS), while also performing routine quality assurance activities including documentation review, record control, compliance verification, and inspection readiness support. This role requires strong procedural discipline, attention to detail, and the ability to operate effectively within GMP/GLP and data integrity-driven environments. The position reinforces Good Documentation Practices (GDP), supports regulatory compliance, and ensures the integrity of both physical samples and laboratory documentation systems.
Requirements
- Communicate professionally and effectively with clients, team members, and leadership
- Contribute to a positive, ethical, and team-oriented work environment
- Demonstrate reliability, professionalism, and accountability
- Represent ARL professionally in appearance, conduct, and communication
- Remain calm, focused, and effective under pressure in a fast-paced, time-sensitive environment
- Work efficiently both independently and as part of a cross-functional team
- Demonstrate strong attention to detail and organizational skills
- Exercise sound judgment in client intervention and team supervision
- Operate in both laboratory and office settings within a regulated pharmaceutical testing facility
- Routinely interact with Quality Assurance, Quality Control, Sample Management, Logistics, and Client Services Teams
- Full-time schedule during standard business hours
- Adhere to ARL attendance and time-off policies
- Able to lift at least 50 pounds
- Willing to wear personal protective equipment (PPE) when entering laboratory areas
- Ability to pass background check and drug testing
- Adhere to ARL drug-free workplace, attendance, and time-off policies
- Valid driver’s license with a good driving record
- Ability to safely operate company vehicles
- Associate’s degree in Life Sciences, Chemistry, Microbiology, or related field preferred
- 0–2 years of experience in a regulated laboratory, pharmaceutical, or quality environment preferred
- Working knowledge of Good Documentation Practices (GDP)
- Basic data entry, math, and organizational skills
- Experience with LIMS or similar laboratory systems preferred
- Proficiency in Microsoft Word and Excel
- Procedural discipline
- Documentation accuracy
- Data integrity awareness
- Strong organizational skills
- Professional communication
- Time management in regulated environments
- Ability to remain calm and effective in fast-paced, deadline-driven settings
- Fluency in English (verbal and written) required
- U.S. work authorization required; ARL does not offer visa sponsorship
Responsibilities
- Log samples into LIMS with accurate assignment of identification numbers
- Verify receipt of samples against Chain of Custody (COC) and Sample Submission Forms (SSF)
- Label, document, and distribute samples to appropriate laboratory departments
- Determine priority level and coordinate testing workflows
- Perform sample splits, composites, retention, and disposal per approved procedures
- Maintain traceability of all received and distributed materials
- Process incoming and outgoing shipments, including out-of-house testing coordination
- Assist with stability sample handling and tracking
- Pick up and deliver samples as required for client service
- Operate company vehicles in accordance with company policy
- Coordinate with laboratory departments to ensure efficient sample flow
- Communicate professionally with laboratory personnel and leadership
- Support departmental projects and workflow initiatives
- Maintain professional, ethical, and confidentiality standards
- Perform first-level reviews of laboratory documentation including logbooks, work instructions, and controlled forms
- Verify completeness, legibility, traceability, and GDP compliance
- Ensure corrections and amendments are properly documented, justified, and attributable
- Confirm laboratory records align with approved SOPs and test procedures
- Support designation and maintenance of official raw data records
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
