Quality Assurance Technician Quality Assurance Technician

Nestle Operational Services Worldwide SA • Burlington, WI

2d

About The Position

The Quality Assurance Technician’s primary responsibilities will include raw material and packaging inspections, monitoring of in-process inspections and finished goods documentation review and/or perform a variety of standard microbiological, chemical and physical or sensory testing and assays. Responsibilities will also include maintaining logs and data records associated with job function (e.g. non-conforming materials, corrective action log, hold logs, net content files, etc.).

Requirements

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred or equivalent experience
• Preferably 1-3 years manufacturing QA/QC and/or laboratory experience in food industry.
• Knowledge of continuous improvement.
• Must have good verbal and written communication skills.
• Strong attention to detail.
• Must be able to handle multiple assignments.
• Must be precise and accurate, well-organized worker.
• Must be able to perform in a demanding, fast-paced environment.
• Good mathematical (basic statistical skills highly desirable), problem-solving and analytical skills.
• Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications preferred.

Responsibilities

• Supports investigations into improvement projects (e.g. holds, consumer complaints), helps to identify root causes, and helps to identify corrective actions and monitors for effectiveness.
• Execute required tests on incoming ingredients and packaging according to QMS (Quality Monitoring Scheme)
• Perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria.
• Support training for line operators to ensure process checks are accurate and timely as stated in QMS.
• Retain finished good samples and set up sensory panel daily.
• Hold "Out of specification" material. Communicating with supervisors
• Utilize net contents software/hardware to obtain net content information to release finished goods as well as assist operators with the use of net contents equipment.
• Calibrate lab equipment such as pH meter, moisture analyzers, refractometer, scales, etc. according to ICP (internal control plan).
• Support execution of GMPs throughout the plant and follow safety rules and procedures.
• Results recording for net contents, sensory, HACCP and SSOP
• Assist in Intelex Document Control System, record retention program and management of Recipe/Formula/Deviation database and distribution
• Support Management of Change Process
• Support Tracking/Trending of Behavior Based Quality Program
• Conducts daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices (GLP).
• Organizes laboratory records and files, summarizes data, and prepares and interprets reports for use by management. Ensures compliance with procedures and work instructions
• Supports laboratory activities to ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in laboratory and other analytical areas.
• Responsible for daily/weekly plating, reading, release/holds, swabbing, calibration, sample collection, Internal Control Plan, sample preparations, etc.
• Supports the administration, training, and execution of off- and on-line sensory, and test methods.
• Supports laboratory compliance (Calibration, equipment testing, etc.) to FSSC 22000 and Nestlé requirements
• Supports continuous improvement of Quality metrics/KPI’s in the lab.
• Ensures correct recording of laboratory and quality records in compliance with the factory Quality Monitoring Scheme (QMS), including storage and retrieval of records.
• Supports Operations in attaining the Nestlé Quality Standards (QMS, NGMP, Manufacturing Instructions, etc.).
• Employees shall follow and carry out company policy on all required GMP, quality and food safety requirements and escalate quality or food safety findings or incidents.
• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas.
• Supports the compliance for FSSC 22000 while supporting continuous improvement for Quality metrics/KPI’s in their area of responsibility. Supports Improvement initiatives (e.g. complaints, holds) with Factory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level