Quality Assurance Manager - Second Shift

Millennium Space Systems•El Segundo, CA

31d

About The Position

The Quality team is seeking a versatile, hands-on leader responsible for overseeing the second shift quality operations in support of the production of our low earth orbit satellites. This position plays key leadership role in maintaining quality and reliability processes across component manufacturing and space vehicle integration activities. Personnel safety, product reliability, and operational discipline must remain top priorities for the candidate. The role will serve as the advocate of the team and the technical subject matter expert for quality activities that ensure compliance, configuration control, and high-reliability workmanship throughout the build. Secondarily, the individual will support peer leaders across quality and manufacturing to ensure resource, coverage and capabilities needed to meet business objectives. The candidate will develop and sustain a vision for growth – both for the team members and for the broader quality function for efficiency and effectiveness. A successful candidate for this role will demonstrate integrity, intellectual curiosity, empathy, technical capability and a strong motivation to support their team. This role requires the ability to work second shift. This position's internal job code is Quality Infrastructure Manager. Our team is currently hiring for a Level K.

Requirements

5+ years of experience in quality assurance/quality management in an aerospace (or similar) environment
1+ years of experience leading high-performing teams
Familiarity with inspection processes related to electromechanical, mechanical, harnessing and integration operations
Ability to read drawings and interpret specifications
Intermediate knowledge of AS9100/ISO9001 quality standards
Experience with quality systems (nonconformance management, MRB, calibration, etc.)

Nice To Haves

Experience working with a represented workforce
Ability to aggregate, visualize, and analyze data to make informed decisions (i.e. Excel, PowerBI, etc.)
Demonstrated track record of leadership and team building within a rapidly changing environment
Demonstrated experience effectively utilizing root cause/corrective action techniques

Responsibilities

Serve as the primary point of support for second shift quality operations
Provide continuous mentorship and guidance to each member of the team
Know the collective bargaining agreement (CBA) and partner with union leadership to drive consistent, win-win outcomes
Establish career development plans that foster individual growth and align with business needs
Advocate for the team and cultivate an environment where they can be successful by ensuring clarity, tools, and support needs
Ensure effective communication by providing context and rationale for higher level decisions
Oversee staffing, task prioritization, and daily workflow to maintain safe, efficient, and compliant quality operations
Develop cross-training initiatives, staffing plans, and a robust recruiting pipeline to support scaling operations
Continuously improve quality methods, inspection practices and supporting infrastructure
Ensure accurate execution of quality processes, documentation, and data capture across the shift
Identify and resolve gaps in process plans, partnering with manufacturing teams to strengthen clarity, repeatability and first-time quality
Leverage cross-functional relationships to help identify improvement opportunities, align on priorities, and execute initiatives to reduce lead time, labor hours, etc.
Leverage data to establish, monitor, and improve manufacturing metrics enveloping safety, quality, delivery, and cost
Partner with peer engineering teams to implement design changes in response to quality issues, customer challenges, new product introductions, and departmental standardization initiatives
Other job duties as assigned