Quality Assurance Manager
Sprezzatura Management Consulting
•Remote
About The Position
We are seeking a Quality Assurance Manager to be responsible for the development and maintenance of quality assurance protocols, ensuring the highest standards of quality are met across all products and services within a strategic project with the Department of Veterans Affairs that impacts over millions of veteran users. In this role you will be involved in leading a team of QA professionals, collaborating with cross-functional teams, and continuously improving processes to enhance the overall customer experience.
Requirements
- Bachelor's degree in engineering, Computer Science, Information Systems, or relevant degree (bachelor's degree can be substituted with 8 years of additional relevant experience)
- 10 Years of Experience in a similar role
- Experience in creating and implementing detailed plans to ensure overall quality of all IT products, systems, and services
- Experience in resolving all project or program release problems, triage, escalate, and take corrective action
- Experience in assuring the viability, functionality, and effectiveness of essential tools
Responsibilities
- Develop and implement comprehensive QA policies and procedures
- Oversee all aspects of quality assurance, including planning, implementation, and monitoring
- Lead and mentor the QA team to ensure high performance and professional development
- Collaborate with product development, engineering, and operations teams to ensure quality standards are met
- Conduct regular audits and reviews to identify areas for improvement and ensure compliance with standards
- Analyze data and metrics to identify trends and drive corrective actions
Benefits
- Medical, Dental, and Vision
- Health Saving Account (when enrolled ineligible plan) with Company contribution
- Company paid Life, Accidental Death, Short-term & Long-term Disability
- Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
- Voluntary Medical & Dependent Care Flexible Spending Accounts
- Accrued Paid Time Off & Company Paid Holidays
- 401(k) Retirement Plan with Company match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
