Quality Assurance Manager

Noodles & Company•Broomfield, CO

4d•$80,000 - $95,000•Hybrid

About The Position

As the Quality Assurance Manager , you are responsible for managing and enhancing the Food Safety and Quality Assurance programs for Noodles & Company’s supply chain and unit restaurants, including both corporate and franchise locations. Your primary focus is maintaining and continuously improving programs such as HACCP, crisis management, food safety audits (supplier and restaurant), product specifications, and nutritional analysis of all menu items. You bring attention to detail, a systems mindset, and a strong commitment to protecting the guest experience. At Noodles & Company, we believe great food can spark meaningful connections. That’s why we’re on a mission to reintroduce the world to noodles—not just as a meal, but as an experience worth craving. As we evolve our brand to meet the modern guest, we’re focused on creating moments that surprise, delight, and shift perceptions of what fast-casual can be. Every bowl we serve is rooted in global flavors, fresh ingredients, and intentional hospitality that makes guests feel seen and valued. Our values— We Care, We Show Pride, We Are Passionate, and We Love Life —guide how we show up for our guests, our team members, and each other.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Minimum five years of professional experience in the food industry.
Strong working knowledge of HACCP, auditing principles, and process control.
Experience with food manufacturing and a working understanding of chemical, physical, nutritional, and microbiological properties of food products
Highly organized, solution-oriented, results-driven, detail-oriented, flexible, and able to prioritize to meet objectives and deadlines.
Ability to multitask between analytical duties and guest service/relationship building.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills, capable of building solid, professional internal and external relationships.
Proficient with computers, including email, Internet, and MS Office products.
Ability to work independently and analyze business needs.
Must be able to maintain confidential and proprietary information.
Ability to exercise independent judgment.
This is a hybrid role with 2-3 days per week in our Support Office in Broomfield, Colorado.
We’re seeking candidates who either reside locally or are open to relocating.

Nice To Haves

Restaurant experience strongly preferred.

Responsibilities

Lead the development, implementation, and enforcement of all company strategies, processes, and procedures related to food safety in restaurants and with Supply Chain Partners.
Use guest service feedback to address quality issues related to guests and restaurants.
Monitor food safety regulations at federal, state, and local levels to ensure compliance at all restaurants, both company-owned and franchised.
Monitor and stay updated on regulatory changes related to food labeling, nutritional disclosure, etc., to ensure compliance across all restaurants.
Regulate any food safety threats that may affect guests, including foodborne illness outbreaks, product recalls, and other food safety concerns.
Lead the execution of any necessary field product holds/recalls/retrievals, including communication with restaurants and consumers.
Participate in various project teams, providing QA technical expertise and guidance, especially in culinary and menu development.
Ensure all published nutritional, allergen, and food labeling information is thorough and accurate.
Manage and continuously improve the third-party restaurant food safety audit program, ensuring clear and actionable findings.
Collaborate with Operations and Training to develop procedures to address any recurring issues.
Perform site audits of key partner facilities to ensure the safety of all purchased products.
Lead the qualification process for new Supply Chain Partners, ensuring adherence to Noodles & Company guidelines and the safety of incoming food ingredients.
Actively participate in regular business reviews with key Supply Chain Partners to address product quality, food safety, and customer service-related issues.
Manage continuous improvement activities with key partners related to product quality, sanitation, etc.
Manage and improve uniform standards for pest control and oversee the pest control system.
Develop, implement, and continuously improve a comprehensive specifications library and testing process to ensure long-term adherence to Noodles & Company specifications and expectations.

Benefits

Pay range: $80,000 to $95,000 annual salary
Eligible for annual performance bonus up to 15%
Flexible paid time off
Medical, dental, and vision insurance
401(k) and stock purchase discounts
Paid maternity and paternity leaves, adoption, and surrogacy benefits
Noodles Resource Groups – inclusive communities that foster belonging, build connections, and support your personal and professional growth
Scholarship opportunities through Noodles Foundation
Monthly technology stipend
Discounts through our gift card program
Learn more about our benefits: https://www.noodles.com/careers/perks