Quality Assurance Manager

Thrive Life•Modesto, CA

About The Position

Ensure a high level of internal and external customer service. Requirements include 15%-20% domestic travel. Remote management of employees. Managing third party facilities, auditing & communications with labs. Develop, implement and oversee quality control systems in the production plant which includes supervising a team of Quality Assurance Specialist team members that are inspecting and performing testing to ensure high productivity and technical integrity.Investigates and corrects customer issues and complaints relating to quality while making proactive decisions.Analyze statistical and product specifications to determine standards and establish quality and reliability expectations of finished products.Documenting and implementing inspection criteria and developing or updating procedures is imperative.Ensure continuous production of freeze-dried products and applications (consistent with established standards, customer specifications and production goals). Actively participate in the plant and production facility, ensuring high quality standards are met throughout each process. The QC Manager is the point of contact for audits and they will also be responsible for performing internal audits on a regular basis. Available for 24/7 calls that may come in from time to time.

Requirements

Minimum of 5 years experience related to quality, product development and/or R D experience.
Bachelors Degree required, masters degree preferred in microbiology, food science, or chemical engineering.
Proficiency in Microsoft Suite, SQF, FSMA and other food safety systems is required.
Must be able to perform the following functions with or without accommodations:frequent lifting, carrying, pushing, and/or pulling; frequent stooping, kneeling, crouching, and/or crawling; and some fine finger dexterity.
Generally, the job requires the following percentages of time committed to physical activity: 50% or more sitting, 50% or more walking, and 50% or more standing.
The job is performed under frequent temperature variations and in a food manufacturing warehouse environment.
Unrestricted visual and audio abilities are required for the safety of all employees.
The ability to lift to 40 lbs. is required.

Responsibilities

Ensure a high level of internal and external customer service.
Remote management of employees.
Managing third party facilities, auditing & communications with labs.
Develop, implement and oversee quality control systems in the production plant which includes supervising a team of Quality Assurance Specialist team members that are inspecting and performing testing to ensure high productivity and technical integrity.
Investigates and corrects customer issues and complaints relating to quality while making proactive decisions.
Analyze statistical and product specifications to determine standards and establish quality and reliability expectations of finished products.
Documenting and implementing inspection criteria and developing or updating procedures is imperative.
Ensure continuous production of freeze-dried products and applications (consistent with established standards, customer specifications and production goals).
Actively participate in the plant and production facility, ensuring high quality standards are met throughout each process.
The QC Manager is the point of contact for audits and they will also be responsible for performing internal audits on a regular basis.
Available for 24/7 calls that may come in from time to time.
Place high priority on food safety, quality, and sanitation by understanding and executing Thrive Foods food safety and sanitation policies and procedures.
Hold self and others accountable to Thrive Foods food safety & sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates.
In the absence of Lead serves as back up to ensure all food safety, quality objectives and SQF system requirements are met.