Quality Assurance Manager

Kadince•Salt Lake City, UT

18d•$80,000 - $120,000•Remote

About The Position

Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a nutshell, we build tools to help compliance and marketing professionals at financial institutions do their jobs more efficiently. Kadince has been profitable for several years (we’re fans of making more than we spend). We’re bootstrapped, which means we don’t have investors. So our owners answer to no one. And they aren’t just giving us commands from their vacation homes waiting to cash their next check. They’re fellow team members and in the trenches with us. After our team members, our customers are our most important focus. As our customer base grows, so does our team. We’re dedicated to giving each customer the best experience possible, which means having enough people to take care of all their needs. We’re growing quickly and so are the needs of our customers. That’s why we’re increasing the size of our quality assurance team. To be a Quality Assurance Manager at Kadince you should have 5+ years of experience in QA engineering, SDET, or software development, with experience both leading QA efforts and working hands-on with automated tests. You can balance planning and executing test strategies, creating and maintaining robust test suites, preparing releases, and performing root cause analysis when defects occur. This is a hands-on leadership role. You will manage and mentor QA engineers, but you will also stay close to the code, test architecture, and CI pipelines. We’re looking for someone who can operate autonomously day to day, while collaborating closely with the Director of Development on standards, strategy, and continuous improvement. You balance planning and execution, owning test strategies, improving automation and pipelines, preparing releases, and performing root cause analysis when defects occur. You are comfortable going deep technically when needed and know how to translate issues into clear actions for both QA and engineering teams. You excel at identifying inefficiencies, solving hard problems, and improving quality systems over time. You understand that high-quality software comes from strong feedback loops, clear standards, and thoughtful tradeoffs; not just more tests. You’re excited to collaborate with managers, developers, and the product team to continuously improve quality standards, feedback loops, and delivery confidence. You know that the best way to ensure quality is by testing, testing, and more testing. The idea of consistent improvement doesn’t scare you, and you are as detail-oriented and proactive as they come. You have a desire to continually learn and improve your own QA skills. We love giving team members opportunities to improve their skills, whether through online courses, workshops, or learning from others. You’re able to adapt quickly to new environments, are organized and focused, can look beyond current constraints, and can provide solutions to complex problems. Our vision, mission, and core values should resonate with you. That’ll be crucial to your success and happiness if you join the Kadince team.

Requirements

5+ years of experience in QA engineering, SDET, or software development, with experience both leading QA efforts and working hands-on with automated tests
Balance planning and executing test strategies, creating and maintaining robust test suites, preparing releases, and performing root cause analysis when defects occur
Operate autonomously day to day
Comfortable going deep technically when needed
Excited to collaborate with managers, developers, and the product team to continuously improve quality standards, feedback loops, and delivery confidence
Detail-oriented and proactive
Able to adapt quickly to new environments, are organized and focused, can look beyond current constraints, and can provide solutions to complex problems

Responsibilities

Planning and executing test strategies
Creating and maintaining robust test suites
Preparing releases
Performing root cause analysis when defects occur
Managing and mentoring QA engineers
Collaborating closely with the Director of Development on standards, strategy, and continuous improvement
Owning test strategies
Improving automation and pipelines
Translating issues into clear actions for both QA and engineering teams
Identifying inefficiencies
Solving hard problems
Improving quality systems over time
Collaborating with managers, developers, and the product team to continuously improve quality standards, feedback loops, and delivery confidence