Quality Assurance Manager - Science and Technical Support Services

Heartland Consulting • Saint Petersburg, FL

22h • Hybrid

About The Position

As the Quality Assurance Manager for HFJV's USGS Science and Technical Support Services contract, you will oversee compliance, quality control, and continuous improvement processes. This role ensures all IDIQ task orders meet high standards in research, data management, and technical delivery, supporting USGS missions while minimizing risks and enhancing performance metrics.

Requirements

• Bachelor's degree in Quality Management, Business Administration, Environmental Science, or related; advanced certification (e.g., ASQ CQA) preferred.
• 5+ years in QA for federal contracts, preferably in science/technical or environmental fields.
• Experience with quality frameworks (ISO, CMMI) and tools (e.g., audit software, metrics dashboards).
• Strong attention to detail, analytical skills, and ability to work in multi-site environments.
• U.S. citizenship required; familiarity with FAR and federal compliance.
• Occasional travel required.

Nice To Haves

• advanced certification (e.g., ASQ CQA)

Responsibilities

• Develop and implement QA plans, including audits, checklists, and metrics tracking for deliverables (e.g., data reports, geospatial outputs).
• Conduct regular quality reviews and inspections, ensuring adherence to ISO 9001:2015, CMMI Level 3, and federal regulations like SCA/Wage Determinations.
• Monitor contract performance, aggregating data from TOs to identify trends, risks, and improvement opportunities (e.g., achieving 98% on-time delivery).
• Collaborate with the PM and Technical Lead to resolve quality issues, providing training and feedback to teams across Southeast locations.
• Maintain documentation for compliance, including risk registers and lessons learned from prior federal projects.
• Support reporting to USGS, incorporating QA findings into progress updates and corrective actions.
• Drive continuous improvement initiatives, aligning with best practices for science/technical services.

Benefits

• Comprehensive health, dental, vision, and 401(k) with match.
• Flexible hybrid work, paid time off, and professional development opportunities.
• Join a diverse, mission-driven team advancing federal science initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees