Quality Assurance Manager
About The Position
The Quality Assurance Manager ensures the quality of product and services provided by the company. This position is responsible for managing quality assurance programs and the quality assurance department. This position is also responsible for monitoring and completing written reports, performing audits and completing product testing. Duties and Responsibilities: Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action Manages quality assurance programs and department by upholding quality programs expectations and standards scheduling personnel and shipments, Functions as primary SQF practitioner and is responsible for food safety and validating and verifying that SQF programs are in place and being enforced This position is responsible for administering the department’s budget to ensure proper allocation of resources Responsible for supervising direct reports Overseeing sanitation programs and performing other duties as assigned Performs other duties including but not limited to handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, maintaining hold logs, completing weekly and monthly reports
Requirements
- Bachelor’s degree in a science field, preferably food science
- Must have a valid driver’s license
- Minimum of three (3) years of quality assurance experience
- Minimum of five (5) years of management experience required
- Excellent communication and coaching skills
- Detail oriented and organized
- Strong background in sanitation principles and practices
- Proficient computer skills in spreadsheets; data bases and word processing
- Excellent technical knowledge of equipment, products and processes
- Self motivated, results orientated and excellent personal skills
- Strong background in HAACP; safety; GMP; AIB and SPC
- Must have a hands-on work ethic
- SQF Practitioner
Nice To Haves
- Prefer experience in a bakery/dry mixing (dry blending, frozen dough and baked goods) production environment
- Global quality standards (SQF/BRC) experience preferred
- Bilingual a plus
Responsibilities
- Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action
- Manages quality assurance programs and department by upholding quality programs expectations and standards scheduling personnel and shipments
- Functions as primary SQF practitioner and is responsible for food safety and validating and verifying that SQF programs are in place and being enforced
- Administering the department’s budget to ensure proper allocation of resources
- Supervising direct reports
- Overseeing sanitation programs
- Handling customer complaints, communicating holds and discrepancies with supervisors and other departments
- Completing various reports by maintaining bill of materials, maintaining hold logs, completing weekly and monthly reports
- Monitoring associate performance, providing input on hiring, disciplinary actions, work objectives and their effectiveness, and realigning associates as needed.
Benefits
- health and disability insurance
- retirement savings options
- flexible spending accounts
- employee assistance programs
- educational assistance
- parental leave
- paid time off
- company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
