Quality Assurance Manager

Performance SeatsClinton Twp, MI

About The Position

Overview: The Quality Manager is responsible for both current production and new product launch quality activities. Hiring manager for a team of engineers, analysts, and technicians that drive customer-facing, plant / production, and supplier quality objectives. Key Responsibilities: Direct supervisory responsibility for the quality department team (engineers, analysts, and technicians) including selection, hiring, training, performance evaluations and work schedule. Educate, train and coach employees by identifying relevant quality training needs. Drive continual improvement in quality systems and processes to ensure customer expectations are consistently met. These systems include a customer support (customer-facing) system, an internal (plant / production) quality system, a supplier (supplier quality) management system Champion the immersion of Performance Seat's QMS, BOS (Performance Seat's Business Operating System), and Customer Specific Requirements into all production and product activities. Maintain IATF 16949 certification. Manage APQP and PPAP requirements within the quality team to achieve successful quality at launch. Managing supplier quality issues, as well as calibration and lab activities. Lead the problem-solving activities at the Customer, internal and in support of the suppliers to find the root cause and drive permanent corrective action. Report quality KPI's and customer scorecards and their related corrective/preventive actions to leadership. Active member of the Operations leadership team supporting monthly, quarterly, annual reviews and budget setting requirements.

Requirements

  • Bachelor's degree or higher with a major in engineering or equivalent
  • 8+ years of related experience, including supervisory, within the automotive industry
  • Comprehensive knowledge of IATF / ISO Quality System standards, training and certification desired.
  • Expertise in AIAG standards, including APQP and PPAP, FMEA, Control Plans, Flow Charts, R@R, SPC, MSA, Capacity Analysis, GR&R.
  • Knowledge of manufacturing and assembly plant processes, procedures, facilities, and equipment.
  • Expertise in problem-solving techniques and root cause analysis.
  • Proficient in use of Microsoft Word, Excel, PowerPoint and Outlook.

Nice To Haves

  • Lead auditor certification a plus.
  • Experience in PLEX ERP software system is desired.

Responsibilities

  • Direct supervisory responsibility for the quality department team (engineers, analysts, and technicians) including selection, hiring, training, performance evaluations and work schedule.
  • Educate, train and coach employees by identifying relevant quality training needs.
  • Drive continual improvement in quality systems and processes to ensure customer expectations are consistently met.
  • Champion the immersion of Performance Seat's QMS, BOS (Performance Seat's Business Operating System), and Customer Specific Requirements into all production and product activities.
  • Maintain IATF 16949 certification.
  • Manage APQP and PPAP requirements within the quality team to achieve successful quality at launch.
  • Managing supplier quality issues, as well as calibration and lab activities.
  • Lead the problem-solving activities at the Customer, internal and in support of the suppliers to find the root cause and drive permanent corrective action.
  • Report quality KPI's and customer scorecards and their related corrective/preventive actions to leadership.
  • Active member of the Operations leadership team supporting monthly, quarterly, annual reviews and budget setting requirements.
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