Quality Assurance Manager

Harbour Village • Greenwood, IN

1d • $30

About The Position

The Quality Assurance Manager is responsible for overseeing, coordinating, and driving quality assurance activities within the Healthcare Center, with a primary focus on audits, documentation accuracy, compliance monitoring, and follow‑through. This role ensures regulatory readiness, identifies trends and risks, and collaborates with leadership to implement corrective actions that improve clinical outcomes and operational consistency. This role will also assist Unit Managers with any duties in their absence.

Requirements

• LPN, or RN from an accredited or state approved school of nursing with current license to practice in the State of Indiana.
• Minimum of two years of experience in a long-term care setting with progression of job responsibilities.
• Knowledge of State of Indiana and federal regulations for senior living.
• Proficient in Microsoft Office Suite, EMR software, and/or related software.
• Excellent communication skills, both verbal and written.
• Excellent customer service skills and interpersonal skills.
• Strong analytical and problem-solving skills. Able to demonstrate sound judgement and decision-making skills.
• Able to demonstrate sound judgement with confidentiality of information.

Nice To Haves

• Associate or bachelor’s degree from an accredited college or university.
• Previous leadership experience

Responsibilities

• overseeing, coordinating, and driving quality assurance activities
• audits
• documentation accuracy
• compliance monitoring
• follow‑through
• ensures regulatory readiness
• identifies trends and risks
• collaborates with leadership to implement corrective actions
• improve clinical outcomes and operational consistency
• assist Unit Managers with any duties in their absence

Benefits

• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• Company-paid life insurance & short-term disability
• Long-term disability coverage
• Paid holidays & paid birthday off
• 403(b) retirement plan with company match
• Tuition reimbursement
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree