Quality Assurance Coordinator
About The Position
The QAC maintains open communication and works closely with onsite Quality Assurance, Sales, Contracts and Hospitality Teams to maintain a high quality of professionalism, efficiency, productivity and top-level customer service. The Quality Assurance Coordinator will support the business through various administrative functions. Tracking, Reporting, Reconciling, Expense submission and/or sending communication to the field are a few of these functions. One of the main functions will be to accept VIP sales made at international sales galleries, i.e., Mexico, Canada and St. Maarten. The QAC will print the required countersignature documents sign and scan into the DocuPhase system. This documentation is required for membership activation and to close the VIP sale. What makes Hilton Grand Vacations unique? There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.
Responsibilities
- Maintain open communication with Quality Assurance, Sales, Contracts, and Hospitality Teams
- Maintain a high quality of professionalism, efficiency, productivity, and top-level customer service
- Support the business through various administrative functions
- Tracking
- Reporting
- Reconciling
- Expense submission
- Sending communication to the field
- Accept VIP sales made at international sales galleries
- Print required countersignature documents
- Sign and scan documents into the DocuPhase system
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
