Quality Assurance Coordinator (IDD Services)

Community Options, Inc. • Dallas, TX

2d

About The Position

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking a dedicated IDD Quality Assurance Coordinator in Dallas, TX. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. Requires 50% travel to Austin, TX.

Requirements

• Bachelor’s degree in a related field and three years of relevant experience
• Valid driver’s license with a satisfactory driving record
• Commitment to and knowledge of community-based support for persons with disabilities
• Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions
• Independent judgment is required to plan, prioritize, and organize diversified workload
• Proficient with Microsoft Office 365
• Knowledge and understanding of local regulatory agency operations
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Responsibilities

• Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation
• Conduct physical site inspections of homes and programs
• Conduct 30-day initial audit of all new homes and programs
• Audit individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct
• Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director
• Recommend any necessary changes in current policy and procedures
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Benefits

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level