Quality Assurance Coordinator (IDD Services)

Community Options New York•New York, NY

2d•$26

About The Position

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a dedicated IDD Quality Assurance Coordinator in Queens, NY. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. This person will be held accountable for ensuring the appropriate implementation of policies and procedures, and ensuring programs are completely in compliance with state rules, regulations, and agency policies. Starting pay is $26.00/ per hour

Requirements

Bachelor’s degree in a related field and three years of relevant experience
Valid driver’s license with a satisfactory driving record
Commitment to and knowledge of community-based support for persons with disabilities
Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions
Independent judgment is required to plan, prioritize, and organize diversified workload
Proficient with Microsoft Office 365
Knowledge and understanding of local regulatory agency operations
Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Responsibilities

Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation
Conduct comprehensive record reviews
Conduct physical site inspections of homes and programs
Conduct 30-day initial audit of all new homes and programs
Audit individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct
Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director
Recommend any necessary changes in current policy and procedures
Additional tasks and responsibilities may be assigned
Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation