Quality Assurance Associate

Mattel•San Bernardino, CA

6d•Onsite

About The Position

The Opportunity: The Quality Assurance Associate is responsible for ensuring that our products meet or exceed our customers’ high levels of expectations. This is accomplished through incoming inspections, process auditing of assembly/rework projects / business to business fulfillment accuracy and review of consumer returns for quality related issues.

Requirements

Intermediate and above Microsoft Office skills
Developed math and reading skills.
Ability to work independently with little guidance
Able to adapt to varying tasks and multiple demands
Able to collaborate with employees and vendors
Must be flexible and work overtime to meet the needs of the business.
Lift 30 lbs. on a frequent basis and up to 50 lbs. on occasion.
Stand and/or walk on concrete floors 8-10 hours a day.
Perform tasks which include continuously pulling, pushing, grasping, bending, and reaching.
Wear required PPE equipment for the role hired. (Such as: Gloves, Safety Glasses, Steel Toe shoes, etc.).
Rotate to all positions rotate to all operational positions as requested to support the business.
Able to stand / walk for extended periods of time.
Potential to step into Seasonal Leadership Role (Trainer, SST, Supervisor)
Ability and willingness to flex between all roles within the warehouse as needed
Developed math and reading skills.
Must be flexible and work overtime to meet the needs of the business.

Nice To Haves

Bilingual in English and Spanish, not required, but beneficial.
WMS and EQ system experience
Bilingual in English and Spanish, not required, but beneficial.

Responsibilities

Quality Assurance Processors will inspect targeted incoming shipments, audit internal production/processes to ensure that quality and compliance standards are being maintained.
Will be cross trained to assist in other departments as needed.
Perform inspections (regular, “hot”, 100%) within established procedures and guidelines.
Determine acceptability of product based on knowledge of company’s quality and compliance standards.
Document all inspection results in proper computer files (Oracle, WMS, spreadsheets).
Maintain QC sample inventory and distribute QC samples to the DC’s.
Communicate, document and schedule non-compliance meetings appropriately and within a set timeline.
Perform minor rework and/or repackaging of rejected products.
Follow up with supervisor and other departments on 100% inspection progress.
Audit products from Production Lines, Publication Shipments, Pick Towers, Ship Alones, Returns/Rework to ensure that process integrity is met.
Documentation and data entry into the computer must be timely and accurate.
Approve a statistical sampling of Pub. Shipments for accuracy in quantity & compliance to the various shipping manuals, routing guides and company quality and compliance regulations.
Communicate all quality findings to the various Floor Supervisors and summarize in a written report.