Quality Assurance Analyst

U-Haul•Phoenix, AZ

1d•$50,000 - $70,000•Remote

About The Position

We are seeking a professional Software QA Analyst to join our U-Haul family and support our applications. This position is responsible for designing and executing test scenarios for software usability. You will test new features and functionality, proactively identify issues, and participate in the research for identifying the root-cause of a report, providing system developers with clear and concise written documentation and problem description when encountered. You must be passionate about creating quality software for our customers! Experience with automated testing tools is a definite plus. This position is 100% remote, but you must reside in the United States. Job Description: Work within an embedded Agile/Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle. Conduct test planning, test design, test scripting, and manual test execution within the test life cycle. Plan, design, and author effective test cases. Document software defects, using a bug tracking system, and report defects to software developers. Use test methodologies that ensure exhaustive & comprehensive testing of assigned applications & solutions against established acceptance criteria. Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation. Create/modify scripts to analyze or extract data that will assist with data validation and issue resolution. Consistently follow and support documented QA processes and procedures to ensure a high-quality test approach . Troubleshoot, document, and assist in root-cause analysis. Leverage available data to identify or predict issues via SQL, POSTGRES, or other data querying and analysis languages and tools. Be an advocate of application quality for our customers! About U-Haul IT Team: The technology staff at U-Haul understand that exceptional software and systems designs are integral to not only serving our users but enabling us to be the leaders in software development within our industry. Ability to quickly pivot as demands arise are supported by a foundation of emphasis on Agile team collaboration that are key to delivering world class solutions. No idea too small, no endeavor too big as we embrace the mantra everyone is capable of contributing value and that the total effectiveness of a group interacting with one another is far greater than the sum of its parts. Our work environment promotes self-management with flexible hours as well as full-time work from home.

Requirements

1-3 years of software development, testing, and/or technical support experience.
Knowledge of database structures, usage and SQL.
Experience testing or working with: UX, Web Applications, Web APIs/WCF Services, Stored Procedures.
Ability to think Abstract – go outside the norm to find issues quickly and effectively.
Familiarity with the Software Development Life Cycle, Agile Development, and SCRUM principles.
Must have excellent communications skills (verbal and written) and be detailed oriented.
Must have excellent time management skills, be able to multi-task, and have exceptional organizational skills.
Must have a strong interest in technology and its advancement and be able to translate technical terms and processes to the appropriate audience.
Knowledge of the practical application of engineering science and technology, including applied principles, techniques, procedures, and equipment, along with design techniques, tools, and principles is essential.
Must be able to work independently, take initiatives with projects, and be self-motivated.
Must be a U.S. citizen or have proof of U.S. employment authorization for this position.

Nice To Haves

Experience using Azure DevOps or other work item tracking software.
Experience with exception logging systems, ideally Kibana.
Ability to read/write SQL queries.
Experience with creating and maintaining automated user interface (UI) testing using Microsoft Playwright and C# is a plus.

Responsibilities

Work within an embedded Agile/Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle.
Conduct test planning, test design, test scripting, and manual test execution within the test life cycle.
Plan, design, and author effective test cases.
Document software defects, using a bug tracking system, and report defects to software developers.
Use test methodologies that ensure exhaustive & comprehensive testing of assigned applications & solutions against established acceptance criteria.
Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
Create/modify scripts to analyze or extract data that will assist with data validation and issue resolution.
Consistently follow and support documented QA processes and procedures to ensure a high-quality test approach .
Troubleshoot, document, and assist in root-cause analysis.
Leverage available data to identify or predict issues via SQL, POSTGRES, or other data querying and analysis languages and tools.
Be an advocate of application quality for our customers!

Benefits

Full medical coverage
Prescription plans
Dental and vision plans
New indoor fitness gym
Gym reimbursement program
Registered dietitian program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) savings plan
Life insurance
Critical illness/group accident
24-hour physician available for kids
Subsidized gym membership
MetLaw Legal Program
MetLife Auto and Insurance Program
Mindset App Program
50% discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Dave Ramsey’s Smart Dollar Program
U-Haul Federal Credit Union
Wellness program