Quality Assurance Analyst

Cook Systems • Jacksonville, FL

3d • Onsite

About The Position

Since 1990, Cook Systems —a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, or similar. Or equivalent work experience.
• A minimum of 3 years of systems development, testing and/or business experience.
• Intermediate professional level role.
• Works on projects of moderate to high complexity within one or more development environments.
• Works on multiple programs/systems as a project team member.
• Considered a subject matter expert for a single program/system.
• May coach more junior technical staff.

Responsibilities

• Developing and executing formal test plans to ensure the delivery of quality software applications.
• Involved in test planning, writing test cases/scripts, test case automation and test execution.
• Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status.
• Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs.
• Documents all problems and assists in their resolution.
• Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.
• Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.

Benefits

• Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
• Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees