Quality Assurance Analyst I

Sportsmedia Technology Corp•Jacksonville, FL

5h•Hybrid

About The Position

As a QA Analyst, you would work within SMT’s Technology Services department to support software development and product management through rigorous testing and troubleshooting methods for our technology. This opportunity requires exceptional attention to detail, curiosity and problem solving, strong written communication and documentation abilities.

Requirements

Bachelor’s degree in Computer Science, Technology, Engineering, or a related field, or comparable industry experience
2+ years’ experience with software QA and using automated test tools preferred
2+ years’ experience with an agile (Scrum)-based test-driven software development life cycle preferred
Fundamental understanding of major sports, particularly basketball, hockey and tennis.
Strong attention to detail, analytical and problem-solving skills to efficiently working problems to resolution
A self-motivated mentality with stellar time management and organizational skills
Professional communication skills, both verbal and written
A positive “can-do” attitude when troubleshooting or problem solving
Ability to: 1. Work well in a fast-paced and ever-changing environment 2. Learn new base products and testing techniques 3. Multi-task and maintain attention to detail 4. Independently research and respond to technical questions and issues 5. Independently, quickly, and efficiently identify and solve technical problems 6. Quickly learn new concepts, industry trends, and technologies

Nice To Haves

API testing experience is preferred

Responsibilities

Performing manual, functional and regression testing of SMT base products
Isolating, replicating, and documenting defects and verify fixes
Creating product test checklists, scripts, scenarios and end-to end test plans
Using high-level (acceptance test) tools for automated testing of SMT base products
Identifying test requirements from specifications prior to the development of a given product or feature
Creating clear, concise, detail-oriented acceptance test suites (sets of scripts)
Writing front-end tests prior to the development of a given product
Working within multiple Scrum teams to test project-related software and to build install scripts
Supporting customers dynamically in the field with periodic on-call responsibilities and troubleshooting customer software issues in the field
Providing thorough and accurate written and verbal updates to managers