Quality and Safety Program Coordinator

Medical University of South CarolinaCharleston, SC
20h

About The Position

Under general supervision, the Quality and Safety Program Coordinator provides full support to the Enhanced Recovery After Surgery (ERAS) Program within the Quality Assurance Performance Improvement (QAPI) program for the Perioperative ICCE/Services. The coordinator will report to the Perioperative Quality and Safety Manager II, in support of MUSC’s academic, research, and healthcare missions. The coordinator will assist with leading the development, implementation, and sustainment of the ERAS program and pathways across surgical specialties. Sustainment initiatives include, building data reports, collecting relevant quality data, analyzing, and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance, and leading multidisciplinary teams to improve performance based on goals. This position presents performance to relevant oversight and governance groups bridging the gaps between multidisciplinary teams ensuring alignment of the ERAS program using data and evidence-based practice to develop protocols that are integrated into surgical workflows to optimize patient outcomes, improve patient experience, and reduce variability in care.

Requirements

  • Bachelor's Degree or equivalent
  • 2 years of experience

Responsibilities

  • Collecting, analyzing, and reviewing clinically relevant data to monitor and identify potential surgical quality and safety issues
  • Support quality improvement (QI) for Pre-surgery, during surgery, and post-surgery for better patient outcomes
  • Share findings and results of the QI data with stakeholders (surgeon and leadership)
  • Propose interventions using standardized quality improvement methodology tools
  • Work closely with surgical stakeholders and the Value Institute to create evidence-based order sets, pathways, and protocols to reduce unnecessary care variation and relentlessly strive for evidence-based practice
  • Facilitate education and empowerment of patients and their families about their diseases through the treatment process
  • Collaborate with patients, families, and providers in the decision-making process
  • Educate team members to the importance of using evidence-based practice and standard tools to reduce unnecessary care variation
  • Assist with leading the development, implementation, and sustainment of the ERAS program and pathways across surgical specialties
  • Building data reports
  • Collecting relevant quality data
  • Analyzing, and assessing data
  • Working with relevant stakeholders on disseminating data and information
  • Benchmarking performance
  • Leading multidisciplinary teams to improve performance based on goals
  • Presenting performance to relevant oversight and governance groups bridging the gaps between multidisciplinary teams ensuring alignment of the ERAS program using data and evidence-based practice to develop protocols that are integrated into surgical workflows to optimize patient outcomes, improve patient experience, and reduce variability in care
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