Quality and Process Improvement Manager

The Marwin Company • Collegeville, PA

1d

About The Position

Quality & Process Improvement Manager is responsible to affect real, actional change in the quality of the products we manufacture. The successful candidate must be willing to immerse within existing processes to identify ways to change and improve those processes. Collaboration with other members of the Operations Management Team will result in successful quality improvements. The candidate must possess a strong ability to communicate those changes. The implementation of quality improvements must be performed with a high sense of urgency and a clear understanding of and planning for the impact of those changes upon standard work, individually and departmentally.

Requirements

• Bachelor's degree from an accredited university with concentration in one or more of the following disciplines: Engineering (Mechanical, Industrial) Management (Supply Chain, Operations) Business
• Six sigma or Lean Certification
• Minimum of 6 years’ experience in quality management and continuous improvement
• Experience in improving manufacturing processes
• Strong written and oral communications skills - including presentation skills
• Strong leadership and interpersonal skills
• Excellent analytical, problem solving, and decision making skills
• Proficient computer skills – particularly Microsoft Office applications
• ERP/MRP Systems experience
• Ability to communicate and provide constructive feedback in a positive nature at all levels of the organization regarding performance and objectives.
• Ability to lead, mentor and delegate by providing employees with clear direction.
• Ability to take direction from Senior Management and display a positive “can-do” attitude, strong work ethic and utilizing strong problem solving skills.
• Ability to motivate and empower people to build a team.

Nice To Haves

• Master’s degree is a plus
• ASQ certification preferred (CQE or CMQ/OE)

Responsibilities

• Oversee non-conforming product identification, containment, and disposition.
• Monitor and analyze quality assurance data to ensure process consistency and compliance.
• Develop and execute Cost of Poor Quality reduction efforts in alignment with company goals.
• Lead root cause analysis related to customer complaints, internal quality non-conformances, and supplier defects.
• Use data to identify trends and proactively seek improvement opportunities.
• Collaborate closely with production, engineering, supply chain, and sales teams to ensure quality requirements are clearly developed, communicated and met.
• Lead continuous improvement initiatives to enhance product quality and manufacturing efficiency (DMAIC, Lean, Six Sigma principles).
• Work with external parties such as material suppliers, test labs, and equipment vendors to coordinate activities necessary for the business.
• Promote a culture of quality ownership and accountability through frontline engagement.
• Maintain high sense of urgency in execution of quality/process improvement initiatives.
• Collect, analyze, and summarize quality KPIs for the business unit leadership team.
• Lead quality validation and verification processes for New Product Development (NPD) launches.
• Manage team of quality technicians and manufacturing engineer(s) as applicable.

Benefits

• Competitive Pay Structure
• Company Paid Life Insurance
• Company Lunches and Events
• Company-sponsored insurance: Medical, Dental, and Vision available after 60 days.
• Additional Life Insurance, Long-Term/Short Term Disability, and Accident/Critical Illness Insurance available.
• Paid Time Off and 9 Paid Holidays
• 401(K) Match available after 90 days

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees