Quality and Compliance Coordinator

Northeast Arc • Danvers, MA

4h • Onsite

About The Position

Accurate data is the backbone of effective Early Intervention servicesand you can be the person who keeps that foundation strong. Were looking for a Data Quality and Compliance Coordinator who thrives on organization, precision, and ensuring that every detail meets state standards. In this role, you will process new referrals, manage client information changes, and safeguard data integrity within the Early Intervention Client System (EICS). Youll ensure full compliance with state reporting requirements and oversee timely, accurate data transmission to the Department of Public Health (DPH). Your commitment to accuracy, consistency, and compliance will directly support program operations, funding, and overall service quality for children and families.

Requirements

• Minimum of a high school diploma or equivalent
• 2 years of administrative experience in a healthcare or human services division
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and electronic health records (EHR)
• Excellent written and verbal communication skills

Nice To Haves

• Associate's or Bachelor's preferred

Responsibilities

• Referral & Information Management Process Specialty Service Provider referrals
• Manage change of information requests and update client records
• EICS Data management
• Screens forms for errors and ensures completeness
• Manage data errors by contacting staff and submitting DPH tickets as necessary
• Monitor EICS client extract for errors or missing forms and resolves issues
• Data Quality & Compliance
• Reviews and corrects DPH data quality reports to ensure compliance with state standards
• Maintains confidentiality and accuracy of client data

Benefits

• Join a mission-driven organization dedicated to empowering people with disabilities and strengthening community inclusion.
• Lead initiatives that have a direct, lasting impact on our employees and the individuals we serve.
• Work with a collaborative, compassionate leadership team that values innovation, transparency, and personal growth.
• Competitive compensation and benefits package, including opportunities for professional development and continuing education.
• A workplace culture that prioritizes diversity, equity, inclusion, and belonging and celebrates the difference every person makes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees