Quality Analyst

By Light Professional IT Services LLC•Chantilly, VA

17d

About The Position

Corporate level Quality Analyst to define, implement and manage organizational processes promoting continuous improvement and maintaining compliance with CMMI-Dev, ISO 9001, 20000 & 27001, and NIST 800-181/CMMC

Requirements

Excellent proficiency with Microsoft Office 365+ and SharePoint Online
Strong written and verbal communication skills, good analytical skills, and capable of facilitating meetings involving groups of widely dispersed people
Excellent interpersonal skills and ability to build and maintain solid relationships with staff and customers (at all levels) with high degree of professionalism
Technical knowledge of ISO Standards (e.g., 9001, 27001, 20000) and NIST 800-171 processes, quality plans, quality assurance, quality control and quality improvement. Familiarity with basic quality control standards and measurement techniques
Ability to create and document processes and project plans through conception, development, implementation, execution and closure
Ability to handle complex actions and multiple priorities
Ability to deal with uncertainty, risk, diverse points of view and apply good judgment to situations in the absence of complete information
Bachelors Degree with 3 years of experience or equivalent experience in lieu of a degree
5 or more years work experience within quality management and compliance, process improvement, and software development lifecycle
3+ years working within ISO 9001, 20000, 27001 and CMMI Level 3 environments leading quality assurance and process improvement efforts.
3+ years implementing and auditing ISO and CMMI standards
3+ years work experience within Federal programs
External ISO and CMMI audits/appraisals participation
US citizenship

Nice To Haves

Knowledge and experience assessing NIST 800-171 and CMMC compliance
Knowledge of Federal government missions and contracting requirements for quality control and quality assurance and compliance helpful
CMMI-Dev SCAMPI Appraisal Team Member training

Responsibilities

Establish and maintain organizational policies and processes at the Corporate level and within programs in compliance with ISO 9001, ISO 20000, ISO 27001, CMMI-Dev standards, NIST 800-171, and CMMC
Implement policies, processes, and plans within programs performing development and services work and for Corporate functions
Implement and verify compliant organizational processes, includes providing process guidance and conducting internal audits
Implement a continuous improvement program including monitoring process adherence, analyzing audit results, proposing, and implementing improvements
Process implementation includes performing process definition, process prototyping, quality performance analysis, and peer reviews within Corporate and program levels
Process verification includes performing quality reviews and internal process audits within Corporate and program levels
Process improvement includes analyzing process implementation and audit results, researching and proposing improvements, updating processes, communicating updates, and providing process training
Develop and maintain quality records and reports including risk and metrics analysis
Investigate problems including root cause analysis and developing and managing corrective actions
Perform process support within Corporate functions and programs
Process support includes integrating into applicable functions/programs to understand their requirements developing an awareness to determine what is the necessary level of process support, e.g., process definition, tailoring, reviews, prototyping and analysis
Utilize SharePoint document control and configuration management processes in maintaining quality management materials
Prepare and participate in external ISO and CMMI audits and appraisals
Interpret and apply Government regulations, manuals and standards
Contribute to proposal efforts including writing and reviews
Support compliance with Federal and industry regulatory requirements when necessary