Quality Analyst

General Dynamics Information Technology • Windsor Mill, MD

26d • $57,800 - $78,200 • Hybrid

About The Position

GDIT'S Federal Health Division is hiring a Quality Analyst to support the Centers for Medicare & Medicaid Services (CMS). You will play a crucial role in supporting state Medicaid agencies’ program integrity efforts. This position is hybrid. The ideal candidate will live within a 60‑mile radius of Windsor Mill, MD and be able to commute to the GDIT office in Windsor Mill regulatory or as needed. HOW YOU WILL MAKE AN IMPACT: Support the creation and delivery of a wide range of high-quality materials that improve individual learners’ understanding and application of program integrity processes and tools within state Medicaid programs. Collaborate with client and program leadership to identify and capture quality requirements and develop and maintain the quality management process to meet client and GDIT standards. Drive overall quality management by closely working with authors, subject matter experts, and peers on using the quality management process in the development and delivery of program output. Utilize attention to detail, effective time management, interpersonal communications skills, and practical knowledge of technologies, such as Microsoft Office Suite and Adobe Acrobat Pro. WHAT YOU’LL NEED TO SUCCEED (required): Bring your proofreading, editing, and document management expertise, along with a drive for innovation, to GDIT.

Requirements

• Bachelor degree (work experience will be considered in lieu of degree)
• 3+ years of related quality analyst experience.
• State Medicaid agency, Centers for Medicare & Medicaid Services, or healthcare industry experience
• Experience proofreading and editing client and public facing communications, such as meeting minutes, presentations, training plans, workbooks, infographics, briefing documents, etc.
• Ability to understand client requirements (e.g., learning goals, communications style, communications voice) and ensure all deliverables align with those requirements and are consistent with other program outputs
• Experience performing document audits/reviews, including documenting findings, remediation, and dispositioning
• Strong writing skills, interpersonal communications skills, and attention to detail
• Intermediate skills with Microsoft Office Suite
• Intermediate skills with Adobe Acrobat Pro
• Basic skills with SharePoint, including document sharing and version contro
• Familiarity with Jira/Confluence

Nice To Haves

• Experience supporting curriculum development or training programs
• Experience with Section 508 conformance
• Familiarity with CommonLook Suite is desirable

Responsibilities

• Support the creation and delivery of a wide range of high-quality materials that improve individual learners’ understanding and application of program integrity processes and tools within state Medicaid programs.
• Collaborate with client and program leadership to identify and capture quality requirements and develop and maintain the quality management process to meet client and GDIT standards.
• Drive overall quality management by closely working with authors, subject matter experts, and peers on using the quality management process in the development and delivery of program output.
• Utilize attention to detail, effective time management, interpersonal communications skills, and practical knowledge of technologies, such as Microsoft Office Suite and Adobe Acrobat Pro.

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace
• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees